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Vodafone Super Fast Issues
MarkFromPompey
Posts: 2 Newbie
Over the past couple of months there appears to have been a massive rise in complaints from customers of Vodafone’s superfast home broadband packages. Quite a few are reporting slowing speeds, particularly related to problems when trying to use popular video streaming services like Netflix, Youtube etc.
Until now Vodafone’s support staff have generally insisted there is nothing wrong with the affected lines and instead pointed customers toward a variety of possible causes outside of their own network, with congested local WiFi and router faults being some of their past suggestions (a few people have had their routers replaced or tried a wired connection, without improvement).
However from news reports at theregister.co.uk & Thinkbroad.com in the UK, Vodafone has admitted that a "technical issue" is to blame for some broadband customers being unable to stream video from popular sites for months.
Until now Vodafone’s support staff have generally insisted there is nothing wrong with the affected lines and instead pointed customers toward a variety of possible causes outside of their own network, with congested local WiFi and router faults being some of their past suggestions (a few people have had their routers replaced or tried a wired connection, without improvement).
However from news reports at theregister.co.uk & Thinkbroad.com in the UK, Vodafone has admitted that a "technical issue" is to blame for some broadband customers being unable to stream video from popular sites for months.
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