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BT Compensation
Hello, I have recently organised to get Fibre to the Premises Broadband from BT and transfer from SKY. They have made two appointments with me for engineers to come out and I've taken the day off work for both and each time an engineer never showed, wasting my day off work. The BT customer care team never reply to my…
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BT Con tract.
I came on MSE 2016 and researched Phone, Broad band and TV deals, I found a good one from BT. I signed a contract £61.99 a month 2 years. Free local calls Free sports caller display speed..etc . It was better than the other offers for what I wanted. April 17 the price rose, August 17 the price rose. the free caller display…
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BT Contract Length
Hi guys, Took out an all-singing, all-dancing contract last year sometime, pretty certain it was for 12 months? Had loads of discounts, cashback and a £200 MasterCard etc. Is there a way of finding out a glance, as in not calling them, exactly when my contracts up? Anything in the online account section? I can't see…
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£40 boots voucher from mse bt promo
How do i find this reward? Just claimed the pre paid mastercard, but if i went through the link from mse i was supposed to get a boots voucher too but its no where to be seen. The order was placed december 27th activated january 12th.
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Moving home and cancelling new land line
Hi I'll be moving into a flat soon but do not want to take over the taltalk landline, does anyone know what I should be doing, talk talk dont seem to know. Thanks ian
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BT emails are we being conned?
I pay £5 a month to BT for emails, BT is using Yahoo mail which is advertised on line as free! I acquired a Yahoo account without my requesting one and without my knowledge, obviously contrived by BT.to enable me to get Yahoo mail I have tried uninstalling Yahoo and got a warning If I uninstall Yahoo now I will loose saved…
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Virgin Broadband Retensions
How long till they ring you? do they bother at all to try and keep you these days?? I just cancelled my internet after my bill went from £15 to £33 so rang them yesterday and they offered me 20meg capped @ £21.50 after the bloke spoke to his Manager which I refused. Do you think I'll get the call? I can't be bothered with…
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BT Broadband
OMG if anyone wants to get Broadband from BT - DON’T, been with them over 15 years and my B.B. went down between Christmas and New Year, first call for anyone employed was for today, so 2 weeks later, I waited for someone to come to be today, then first call “yes they are coming give them to 9am”, second call “oh it wasn’t…
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Plusnet Line Rental Saver
I have seen various references to this on this forum and on the net but I can't find anywhere that tells me how much the discount actually is for paying yearly instead of monthly. I am thinking of getting their up to 35 fibre to the cabinet package with PAYG calls as we rarely use the current BT landline for calls. It's…
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Me and Vodafone not compatible
I think i'm allergic to Vodafone! I tried to take out their broadband and had web site issues, so decided to have a chat online via their chat facility where by I couldn't get the said 76mb Fibre deal for £24 but they wanted to charge me 27 citing I was a customer because I had an account! rubbish i'm not! So including…
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Plusnet- £30 charge for disconnection of broadband
My sister is currently with Plusnet for Phone & Broadband. Her 12 month contract will end on 30 January next. She has decided that at that point that she will cease her landline and broadband in order to go fully mobile. Apparently, Plusnet charge a cessation fe of £30 for disconnecting broadband from an exchange line…
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Openreach and delays
I thought the deal advised by MSE in Oct 27th for BT phone and broadband deal was worth taking. However already knew that the line to the property was broken from pole the bungalow. (Rental property and not had previous connection). So on placing order advised on comments that engineers should consider this issue first.…
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Charges to exit bt during a contract
Hi All, I saw the message about changing broadband and phone line and that plus net is far cheaper. I phone bt today to ask how much my exit fee was and i was quoted £411 because I an still in my first year of contract . I also asked if i changed to plus net would i still get charged the same amount, because its the same…
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BT community broadband schemes
Sorry to cross-post, but was advised that this was the more appropriate forum. Has anyone had any direct involvement in the coordination, setting up (and successful completion) of a BT community fibre broadband scheme? If so, would you mind sharing your experiences?
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hyperoptic installation question
Hiya, I live in an apartment block, maintained by a property management company. The block is very neat & tidy -almost spotless - lucky me! I am currently looking at fibre-only broadband and am tempted by hyperoptic's good reputation and introductory offers (£10 pcm for 1 Gbit!). When I arranged the start of service, the…
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Avonline Broadband
We live in a rural location and exited BT's service to take Satellite Broadband with AVONLINE - bad mistake :eek: Within days of the initial contract we realised the AVONLINE provision was not better than what we had with BT! (November 2016) We advised AVONLINE of the slowness, at this point I'm convinced we were on a ONE…
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Avonline Broadband
We live in a rural location and exited BT's service to take Satellite Broadband with AVONLINE - bad mistake :eek: Within a short timeframe (days) we realised the AVONLINE provision was not better than what we had via BT! (In November 2016) we advised AVONLINE of the slowness (at this point I'm convinced we were on a ONE…
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BT 24 month contract
2016 November I signed a contract with BT to supply broad band, phone landline and TV for £61.99, it was half what I had been paying SKY and I thought a good deal, with caller display too. I was just checking my direct debits as Martin said on last nights show and found I was paying £73.24. I queried it with BT today. I…
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BT Contract Dates? Where to look
Can anyone tell me where I can find my Contract dates with BT? I have standard Broadband and phone with them but as I have been with them for some years I have no idea when my Contract ends. I have looked in My Billing and Accounts etc but there are no dates to be found I want to change provider and would prefer not to…
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Speeds: SSE & Plusnet vs BT and Sky?
Hi, I feel like I'm asking a stupid question, but also, i don't know the answer... I need to get fibre broadband and am currently with BT but the contract has recently expired. I'm currently paying £47 a month. I certainly won't be staying with them and negotiating a better deal as I've had trouble with their customer…
