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Moving home and cancelling new land line

iansl2000
iansl2000 Posts: 65 Forumite
in Broadband & internet access
Hi
I'll be moving into a flat soon but do not want to take over the taltalk landline, does anyone know what I should be doing, talk talk dont seem to know.
Thanks
ian

Comments

  • littleboo
    littleboo Posts: 1,745 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Do you mean you want a landline, but not from talktalk, or that you don't want a landline at all? If you dont want a landline at all, then you don't do anything, the current owners should notify TT that they are moving and eirther cancel the service or take the service to their new address.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Whomever that line is registered to needs to cancel it.

    Or you need to port in your own line with whomever you choose which will in turn cancel the TalkTalk line
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi Iansl2000,

    Our team will be able to look into this for you, can you clarify whether you mean there is a already a TalkTalk landline present in the flat you're moving into, or you don't want to take your existing services with you?

    Thanks,
    Becky
    “Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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