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Amazon gift voucher with EE broadband
Hello, I'm new to all this forum thing but I don't know where else I can find this out. I purchased the ee broadband and telephone deal from ee over their website for £13 per month and paid the line rental up front. I'm not sure if I did it through the money saving link or directly from ee's website as the laptop was…
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Virgin error resulting in SPAM
I got an email from Virgin. my ISP , with some info about changes to the use of email addresses - this may or may not be a real email. I haven't opened it as I wasn't interested. However, this has left the CC open to everyone they have sent it to- and now emails are coming thick and fast from everyone asking whether this…
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Eclipse BB - no connection
Hi all, I'm posting on behalf of my mum who currently has no internet access and hasn't had for over 8 weeks. So...8 weeks ago mum's internet just stopped working overnight. The router had a constant red light on the "internet" section, with green lights on everything else (DSL etc). We did the usual re-booting etc, and…
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TalkTalk and Unlimited Broadband
Hello, just thought I'd write this here for anyone who's been using TalkTalk's plus package for the uncapped broadband and not any of the other features: Anyone on TalkTalk who went on the Plus Package just because of the unlimited Broadband; TalkTalk have now put the unlimited broadband on all their tariffs, including one…
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Mse talktalk deal
As an existing customer of TALKTALK with contract coming to an end, I contacted TALKTALK to see if I could move onto their SIMPLY BROADBAND deal with £50 love2shop voucher that I told them I saw on the MSE site. Advised this was for new customers only so I told them fine I am looking to go elsewhere. Asked to hold on while…
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TalkTalk Fibre Essentials TV or Plus TV any good?
Been with TalkTalk for awhile and looking to renew. Currently getspeeds around 4mb, so considering fibre with either the Essentials TV deal or the Plus TV deal. Best deals I’ve seen (inclusiveof £10 fibre cost per month) are: Essentials TV £16 per month for 6months, £18.50 thereafter + £15.95 line rental Plus TV £23 per…
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BT to VirginMedia
I am currently paying over £40 a month for BT Infinity option 1 (40mb) and weekend calls from my BT land line. Been a customer with the phone for over 23years and broadband since it was released (used to pay £54 a month for 0.5meg!). I have called BT as I am out of contract and the best offer they could provide me was £29…
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Adverts on Sky BB
Not really sure where to put this or what to call it... I moved from O2 to Sky in Feb and I've noticed over the last few mths the amount of adverts on certain websites is crazy, used to read about others complaining about pop up and other ad's and never knew what they where talking about... Has anyone else noticed more…
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sky bb disconnecting
The last few months I've had problems with my sky bb disconnecting at random times of the day and night. The last few days have been horrendous, disconnecting every 2/3 minutes and reconnecting then going off again for 2/3 minutes, a constant sequence lately. I changed my microfilter and rebooted the router, updated it,…
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O2 Broadband customers who moved to Sky last June for Free TV and BB-Are you staying?
I was an O2 Broadband customer who was offered the deal last year from Sky to move early to get free tv and broadband free for a year. I joined Sky at the end of June last year and have been really impressed with the tv, phone and broadband and haven't encountered any problems. I can't afford to pay for the tv package when…
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Plusnet debt collection letter
We left PlusNet broadband and moved to Tesco a few months ago. Recently a letter arrived asking for £30 as a transfer fee for the cost of an engineer cutting the connection and switching it to Tesco, a cessation charge. Tesco say there should not be any charges because they do not need a MAC code...as it was a telephone…
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BT master socket replacement charge
To keep it short - we have had over 2 years of our Internet connection dropping and poor speed. An engineer was arranged by BT and he replaced a master socket which was apparently faulty. The engineer said there was no charge. We have now been charged £129.99 for the work and they are refusing to budge stating that it was…
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BT Retention's a waste of time
My family have been with BT for 25 years with their telephone service and around 15 odd years or more or less the same month when BT first released BB at 0.5mb which costed back then £54 a month! Currently have - 40mb infinity capped to 40gig Telephone Anytime and caller display Monthly cost - £43 a month! Called BT as we…
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New house - what are my options
I currently live in a house with virgin media (fibre) installed, so have virgin phone, broadband and TV (two TIVO boxes). I'm about half way through an 18 month contract. Wife particularly watches sky1, sky2, living, fox and atlantic. We don't particularly watch sport. I'm about to move to a different part of the country,…
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what companies offer standalone broadband?
hey, im looking to get an unlimited broadband provider with no line rental, what are my options for this? i think virgin are the only big company to offer it, but have heard they aren't the most reliable. any help would be much appreciated
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Moving house - Vm contract
We are in a bb/phone contract with vm until November 2014. Moving house and vm don't cover the area we are moving to. They are saying we need to pay a cancellation fee to get out of the contract (£130). Anyone had any success in fighting this/finding an alternative? Apparently if i can refer a friend who signs up i can…
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Broadband refund
My broadband and landline with my provider hasn't been working from December last year to early February, but I had not reported the problem until January this year. My provider said they could not refund me for the period when the landline and broadband was not working because I had not reported the problem until January.…
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Looking for reliable broadband- not Post Office!
After 3 or more years with the Post Office, the last couple of months have been a nightmare. Not only has the connection become unreliable, but the technical support dept has wasted a lot of our time as we try to get back online, with several misleading judgements on where the faults are and the way to fix them. We have…
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MSE EE deal
I tried to sign up for this offer. Got onto the EE page and theres a lovely big banner for the offer. Right under it is buy now deals at 26 a month + 15.60 line rental and then another offer at £21 a month Wheres the buy now button for the proper offer. I hate deception like this. Why not be honest and put up a note that…
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BT tricking customers to extend broadband contracts
I recently came to know that I have extended/signed a new contract with BT for 18 months as I have signed to BT cloud for 50 GB capacity . This was not highlighted at the time and all I can remember is I was offered more space in the cloud free of charge. This is in the middle of my actual 18 month contract and yesterday…
