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Sky Contract + BT Line Install - 2 Questions
Hi Guys, I have 2 Questions, which I would be very grateful if you can help me with. 1. requires you to read following text and 2. does not. Both Questions at the bottom. I called Sky on 2nd March 2011 to join. We went for Sky TV, Sky BB and Sky Talk phone line. They said Sky TV will be installed in a week's time, but the…
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Orange LLU now WBC
had an email from orange a few weeks ago, to let me know they were upgrading my connection . . to give me a new "internet experience" rant: A new experience is an understatement . . . or should I say, not new at all. I remember a similar experience before the days of LLU and ADSL2+ I should point out I'm at the end of a…
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Primus Saver and Plusnet Combo
Hi all, The flat I'm living in at the moment has a BT socket which isn't connected and I'm looking for the best broadband deal. If I go with Plusnet and get them to connect the line can I then cancel just the line rental portion and use Primus Saver for this? Thanks for any help you can give
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Be and O2 named best broadband suppliers
Be Broadband and O2 Broadband have been named as the best internet suppliers following a survey of more than 11,000 UK broadband customers. http://www.guardian.co.uk/money/2011/apr/09/be-o2-best-broadband-suppliers Not heard of Be, so the results are suprising, i might give o2 a try.
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Please help restore my sanity..ie choose isp
No tv Cheapest broadband only wanted, but realise i have to take a phone line too. so assuming i will never make any phone calls (quoted speeds average out at 2mb, but BT quote upto 5.5mb) Given this no need for an unlimited package!) BT Line rental £13.60 BB £16 10gb 18 month contract:eek: (but gives free line connection)…
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O2 legacy throttling?
Were on the standard O2 legacy package for our BB and have been for almost a year Weve had horrendous problems with it, BT Openreach have been out to us 4 times, weve had a new router from O2 and have numerous months free yet we are still having problems It would seem that we are being throttled in the evenings, during the…
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Virgin "lose" order to make more money
UPDATE - it is only fair to report that we have now spoken to someone else from Virgin Media who has resolved our issues & restored our faith in customer service people to actually resolve issues. We recently signed up with Virgin Media via their webiste for home phone & broadband when they were offering 6 mths 1/2 price…
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Copper is not glass, are ISPs mass action liable for fibre optic claims?
Services are now being called 'Fibre'. I was happy with my 2MB at the time but, having never had cable TV and seeing Virgin's adverts about the fibre service, thought I'd try it. I called Virgin, holding a leaflet in my hand with a picture of a fibre optic on it and specifically asked the customers service team if they…
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How does it work?
Friend has just had a new line put in by Unicom (Via BT Openreach) she gets her phone from them and internet from Pipex (Now talktalk business) problem is the old number has ported onto the new line ok and all features are working but she has no broadband. She assumed that because old number was being transferred this…
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Free WIFI
O2 are about to launch free WIFI and all you have to do is register now thats what I call a great deal.
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BT - contract finished but U still have to pay.Transfer & Beat there disconnection Fe
I C someone else has fallen under the BT trap of a long unwanted contract trust me it gets worse. On 1st March I phoned to make sure that BT did not renew my contract and would STOP service I was assured that it was illigal to renew my contract but I got a bill yesterday for £80+. I quickly phoned the company only 2B told…
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Cheap Unlimited - Connection and Rental needed
I'm buying a flat which currently has a BT line. The occupant will cancel it and take the number with them to their new house. I suspect that means I'll need to pay for reconnection. I'm not especially bothered about a phone line, I have a good mobile phone contract and there's plenty of room on that for calls I'd make.…
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What is the best phone & broadband package?
I am currently on Talk Talk but the connection is being cut every time I try to download anything when I use downloading software. The connection sometimes drops for minutes and sometimes for hours, it's chronically bad and I am disgusted with Talk Talk so I'm going to switch. I need a good download allowance (preferably…
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My phone line tagged due to ex boyfriend's Sky debt
I wonder if anyone has experienced this or has any advice on my problem. My ex partner had a Sky TV and Broadband account in his name for three years whilst he lived here. We split up and he moved out. I wanted a new broadband account either with Sky or someone else in my name. He gave 31 days notice on the account,…
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Talk Talk internet connection crippled when I download files
Whenever I use software such as Firefox Download Helper to download files (not even large files, just 100 or 200Mbs) my Talk Talk internet connection fails! Is it deliberate or a fault? I am 99.9% certain there are no problems at my end and the connection works okay when I remove or disable all download utilities.
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O2 Problems with Home Phone and Broadband Account
I have two accounts with 02 - Mobile and Home Broadband/Home Phone Account. Both have separate bills. In March I had noticed that the direct debit for my home broadband/home phone account had not been taken in march, so I sent them and email asking if everything was ok and they replied saying the direct debit was still set…
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BT broadband deals now cheaper?
their winterdeal was £16/month, 1st free months free.. now their springdeal is just £13/month, also 1st 3months free.. BOTH need BT line at £10/month, though I have their basic tariff.. any way to get the BB deal only?
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Overcharged on TV etc packages?
I have a current package with Virgin media and from what I've seen on here am being massively overcharged! I have XL TV (plus sports and movies), L broadband (10meg for £26.00 - has been going up steadily for the past 18 months) and M telephone (free calls only on weekends, £13.00 line rental). For this I'm paying…
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o2 wireless modems problem??
Hi, just wondered if anyone has had problems with the o2 modem. I have the original black modem which was provided when o2 started broadband, i had some problems with my connection keep dropping which seemed to be cured when o2 changed my broadband channel? whilst on the phone they also said they would send me out the new…
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Warning! Warning! O2!
If you cancel your broadband/phone line with O2 and you have a final settlement bill they will not take it out of your Direct Debit! I changed my BB/phone account from O2 to another ISP on the 15th Feb and I had a email from O2 on the 20 Feb saying they would take the final payment of £24+ on the 4th Mar by DD. Ok I…
