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Changing Broadband Provider
I am changing the provider of my phone line, calls and broadband from aol to Sky. I understand from aol that I will be without a phone line for a few hours on the day the changeover takes place so I presume this will be when my broadband ceases. Could anyone let me know how long the Sky broadband will take to be up and…
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BT refuses internet connection
Prior to moving to my present address I checked with BT's online 'broadband checker' that broadband was available, it was. I then viewed the house and subsequently moved in. I ordered a phone/broadband deal from BT. The installation date was 7th March 2011, the day came and went. After contacting BT's call centre (in India…
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BT Locked Into 18 Month Broadband Contract
One week ago I signed up for BT Broadband, the contract was for 18 months. To cut a long story short I'm not happy with the service, and 7 days later I want to leave. I have been told by BT staff that there is no cooling off period and that the contract is binding from the day the service was activated. This seems to be…
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Talk Talk poor service
I'd like some advice on how to proceed with my predicament, has anybody had anything similar to this; We have been with Talk Talk since the middle of January this year. I understand we are tied to an 18 month contract. It was satisfactory service to begin with, they offered us an instillation time of two weeks, fine. On…
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Staertin a discussion forum on internet: Who is the best provider?
Hi Folks. Not sure if this is the right board to ask my question, but as so many of you seem to be so knowledgeable about computers etc I thought I'd try here.... I want to start up an internet forum site - not for money making - just general advice and discussion boards on a certain subject. I've looked around but am very…
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Do BT have the right to withhold my Emails
BT are filtering my Business Emails & they are withholding important business email messages. Can anyone help with this matter, maybe a solicitor? I would like to take on BT over this! My Business has suffered an immeasurable amount of damage by BT's Spam Filters and I want to make them suffer for their arrogance. Here is…
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trrying to set up home phone and BB on-line
I have been trying to set up a phone and BB with BT on-line but when it comes to putting in the previous address for the last 2 years although the postcode is accepted the actual flat number isn't but when I go through the BT site to the royal mail postcode checker it shows my flat number along with the others that the BT…
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ARGH, Moving tomorrow and Virgin have cocked up.
ARGH! I rang Virgin a few weeks ago to say we were moving, and that we would be using Sky at our new house. A week or so after that, a man rang me from Virgin and offered me a better deal and a new router, which we took. I asked the man if we were still ok to move on the 2nd of april, as we need the internet and work from…
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Cheeky MAC key charge - O2
Hi, Has anyone else been stopped in their tracks by the stipulation that if you use a MAC key within 7 days of its issuing, you get charged £15 cancellation fee? (even if you've long since finished the minimum term of contract).
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Broadband to be cheaper ?
Caught this item on the BBC news yesterday....... http://www.bbc.co.uk/news/technology-12917639 and the OFCOM report is here.....http://stakeholders.ofcom.org.uk/consultations/wlr-cc-2011/ Have already e-mailed my supplier ( Sky ) to ask them when I can expect my bill going down the same amount as the wholesale price. I…
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Can anybody beat O2 at £9.38pm inc line rental
Hello, need to install broadband in a property which I let out. The phone will not be used for call. The cheapest I could find is £9.38pm for their all rounder unlimited service which comes with a free router I think. Although I'll have to get one of their free sims and I'll only use it once! Cost breakdown 1. Line rental…
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VirginMedia 20Mbps to 30Mbps
I have been with VirginMedia (VM) for nearly 10 years, I currently have the XL broadband package which I recently realised has been upgraded from 20mbps to 30mbps. As I am still only getting 20mbps I thought I would contact VM to see if there was something I needed to do to get the 30mbps. My 20mbps service is great to be…
