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First time BB and new house
Guys, I am buying a house, vendors have a BT line but no internet or the like. I definately want to set up BB as soon as possible going to go for O2 hopefully, (have checked sam knows and it has LLU o2) How long will it take to get the internet up and running and what do I actually need to do, especially about their phone…
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o2 Incorrectly advertising Mobile Broadband package
I have just called o2 to upgrade my broadband dongle 3GB package @ £15 p/m to the 10GB one with unltd wi-fi as it is advertised on their website. However they are now saying they only offer 1GB or 3GB even though it is advertised on the website. If i click 'buy now' online it takes me to a page that only offers 1GB or 3GB…
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Different broadband on a virgin line
Hi, does anyone know if I can get a new broadband provider on my Virgin phone line? I don't think I can, but thought I would see if anyone knew of any providers? c
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which sim needed for 02 broadband discount?
Hi, I recently switched to 02 Premium broadband, am not connected yet. I want to get the 5pound per month discount with pay as you go. Do I just need to order a free sim on the cashback site or do I need to take out a payg contract? I know I have to top up by 10 every 3 months.
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Hooray, it's almost goodbye Tiscali aka Talk Talk!
Well folks, today is my last full day with Tiscali. (talk talk) By 8pm Tomorrow (Friday) hopefully I shall be back with Bt for line rental n calls. Shame I couldn't leap frog straight to 02 home phone and broadband. All being well I shall take o2's broadband though. It is such a relief to know that I will be seeing the…
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cancelling my bt as i believe they are in breach of contract
hi there mse first post although been a follower for a long time ok i will set the scene having finished my 12 month contract with sky for my telly broadband and phone line (july) not having any problems with them decided to change to BT for my phone and broadband because of getting all the free to view sky channels so had…
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Talk talk : do I really have to be in for the engineer?
Morning all, Ive moved to another property and changed my phone number but kept my talk talk phone and broadband going. Talk talk insist that I have to be in the property incase the engineer wants to look at something (tomorrow). Now then, I have my phone line up and running already. What else is there for the engineer to…
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Plusnet - Ex Talk Talk
I'm going to rent a house (currently lived in by owner occupier who is on Talk Talk for his phone & has never had internet. Talk Talk told him that if renter (me) wants to use a different provider, then it will cost me £124.99 as Talk Talk remove BT equipment from exchange when they take over a line. I spoke to BT who…
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AMAZON, HOTMAIL, PAYPAL ALL BLOCKED[please see below]why???
Please, please, please - can anyone help me get rid of this, which suddenly popped out last night, and prevents me opening Hotmail and Amazon selling a/c - and now paypal, too. Desperate for remedy - thankyou. I need simple 'do this' 'do that' gobbledegook-free instructions please - and just noticed sth else. Why is mse…
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Leaving Tiscali (TalkTalk) and the options/consequences
Hi, I've been with Tiscali broadband for a number of years, I have the 8mb/unlimited download with weekend calls and line rental package. With TalkTalk taking over Tiscali I've received a letter saying that sometime soon my broadband contract will be moved onto a TalkTalk package which is £22 a month and has a 40gb…
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Fon with a non-BT isp?
Does anyone know if its possible to use Fonera with another ISP instead of being a BT Fon user. I have an orange livebox connection at home but am going to be working somewhere with no broadband... I noticed today on my mobile that there are a few fon hotspots in my work area and would like to try it out. Just wondered if…
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BT Talk and Surf package
Thought this looked quite good for £15.99 per month (plus line rental of course). Have been paying Orange £19.99 for broadband alone since last year when they put their charge up tremendously. Have always been a bit wary of changing, have a fear of getting billed by both old and new provider:eek: Is it relatively…
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Broadband Boosting discussion
This is the place to discuss the article Broadband Boosting Please click 'post reply' to leave feedback and other speed-boosting tips. Thanks :)
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Useless BT Customer Service
Hi I have been a BT Customer for many years and never had reason to complain I have been on BB option 3 since 2004 Last November i phoned BT and was offered a new package for my services,and was recomended to switch to BB option 2 @ £15.65 /mth as my useage was not that high. After recieving a couple of billS which i was…
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Looking for first broadband provider
Dear people, I hope you will be able to give me some advice. I find myself in a position where I need to get the internet at home for the first time. I'm not sure what my usage will be but I'll be using Skype, youtube, BBC iPlayer and downloading the odd movie here and there. I'm also willing to get a new phone line…
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BT ... can I get a mac if I owe on broadband
Hi I have had a rough time with BT recently. They cut off my phone but reconnected when bill was paid one day late I had to pay a small fee. I was then told i'd be back on in 24hours... 3 days later still not. Called today to realise that my phone line will be back on but internet will not. They then went on to explain I…
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Madasafish's reward for being a loyal customer for 5 years...
The following is a copy of a message that I tried to send Plusnet company representative, but I received the following when I hit send: Has anyone else had similar experiences with Madasafish? Their Customer Service just doesn't seem to be up to the standard it was at a few years ago... The message I tried to send to…
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Best of Both?
Is it possible to have BT as your phone provider and SKY as your broadband provider? Thanks.
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BT - renewal for phone and broadband advice please
I used to have a total package with Biscit before they went into administration 2 years ago and had to go back to BT just to get a phone line and signed up for this and Total Broadband. This deal comes to an end at the end of March and they have offered me a £5 off the £22.99 broadband deal! Our BT bill each month is about…
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Migrating from BT ADSL to O2/Be LLU - any downtime?
I'm getting a bit fed up with my ISP (Titan). We have 8MB/s connection on a standard BT ADSL line (not LLU), and I'm thinking of getting a 24Mb/s connection with Xilo on O2/Be's LLU network. A while ago Tiscali switched us to their LLU service without our consent, and when we subsequently migrated to a non-LLU ISP we were…
