Migrating from BT ADSL to O2/Be LLU - any downtime?

esuhl

I'm getting a bit fed up with my ISP (Titan). We have 8MB/s connection on a standard BT ADSL line (not LLU), and I'm thinking of getting a 24Mb/s connection with Xilo on O2/Be's LLU network.

A while ago Tiscali switched us to their LLU service without our consent, and when we subsequently migrated to a non-LLU ISP we were without Internet access for a week while we waited for BT's hardware to be set up in the exchange. :eek:

I just wondered if moving from Titan (BT ADSL) to Xilo (O2/Be LLU) is likely to leave us without the 'net while we wait for the hardware to be swapped over again?

Many thanks in advance!

macman

No, the downtime is usually no more than a couple of hours.

esuhl

Phew! That's good to hear, macman. I thought the LLU issue might introduce some delays. Obviously Tiscali were just messing us about (as usual!) when I left them.

Stompa

It was around 3 hours for me.

scope

No delay, just a prepare yourself for a much better broadband service.

mk-donald

Just out of interest (as I follow Be/o2's own landline broadband offerings) what's the edge that Xilo has as a reseller over a direct Be/o2 package ? (ie is it their value added/hosting services rather than naked ADSL service)

In case it's of interest, I maintain features/net-cost dox for Be/o2 at
http://cid-99aa6cf1226facfe.skydrive.live.com/browse.aspx/o2%20Broadband%20-v-%20Be%20There%20Broadband

and will add a Xilo x-reference in there if it seems appropriate

MKD