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Migrating from BT ADSL to O2/Be LLU - any downtime?
esuhl
Posts: 9,409 Forumite
I'm getting a bit fed up with my ISP (Titan). We have 8MB/s connection on a standard BT ADSL line (not LLU), and I'm thinking of getting a 24Mb/s connection with Xilo on O2/Be's LLU network.
A while ago Tiscali switched us to their LLU service without our consent, and when we subsequently migrated to a non-LLU ISP we were without Internet access for a week while we waited for BT's hardware to be set up in the exchange. :eek:
I just wondered if moving from Titan (BT ADSL) to Xilo (O2/Be LLU) is likely to leave us without the 'net while we wait for the hardware to be swapped over again?
Many thanks in advance!
A while ago Tiscali switched us to their LLU service without our consent, and when we subsequently migrated to a non-LLU ISP we were without Internet access for a week while we waited for BT's hardware to be set up in the exchange. :eek:
I just wondered if moving from Titan (BT ADSL) to Xilo (O2/Be LLU) is likely to leave us without the 'net while we wait for the hardware to be swapped over again?
Many thanks in advance!
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Comments
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No, the downtime is usually no more than a couple of hours.No free lunch, and no free laptop
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Phew! That's good to hear, macman. I thought the LLU issue might introduce some delays. Obviously Tiscali were just messing us about (as usual!) when I left them.0
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It was around 3 hours for me.Stompa0
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No delay, just a prepare yourself for a much better broadband service. 0
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Just out of interest (as I follow Be/o2's own landline broadband offerings) what's the edge that Xilo has as a reseller over a direct Be/o2 package ? (ie is it their value added/hosting services rather than naked ADSL service)
In case it's of interest, I maintain features/net-cost dox for Be/o2 at
http://cid-99aa6cf1226facfe.skydrive.live.com/browse.aspx/o2%20Broadband%20-v-%20Be%20There%20Broadband
and will add a Xilo x-reference in there if it seems appropriate
MKD0
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