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Warning - possible scam on internet dongles
Just checked my pay mothly bill (vodafone) and noticed a £1.27 charge - called up to check - and apparently I've subscribed to an SMS ringtone subscription service! Now - bear in mind - this is an 3G dongle for internet access - and *doesn't even have a ringtone*... The lady was quite helpful and removed the £1.27 from…
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Post Office or BT
I think it's a case of better the devil you know.... We are moving and we're kinda limited in the choice of broadband. According to Samknows it seems to be the rehashed BT choices, O2 Access, Virgin (not the fibre optic one) and Post Office.... As we've had a nightmare with getting BT broadband for my mum and only after 6…
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Telecomms competition a complete fiasco ?
After looking into some of the juicy broadband offers I find I have no chance of gaining anything from them. Our local exchange is simply BTw and never likely to be anything else. It's really galling to find that if we lived just a mile or so nearer town, Plusnet, for example, would cost us just £5.99/month rather than…
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supanet not so supa
Hi I have recently moved house and was locked into my phone contract with supanet for another 8 months. My broadban contract fininshed in April but I just let it carry on. I first contacted supanet on 1st August to advise them of our move. They told me to contact them again on the day before the move. I contacted them on…
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Cancelling Orange Broadband
Hey Guys, I want to cancel my Orange broadband but does anyone know what number to phone them on? Thanks Jimmy
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Useless Dongle
I signed up for a 3 dongle 4 months ago, it has been useless - no signal, and contract for £15 a month. Call centre really unhelpful, I have cancelled my direct debit now and am being pursued by debt collection agencies, do I have any consumer rights? Should I go through the small claims court to sue them or am I wasting…
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Mac code time limit?
Hi My contract with AOL ends on the 4th October and I'm seriously thinking about transfering to O2 - how soon do I apply for my MAC code and approach O2 to start with them? Also at the end of the contract with AOL will my broadband just be disconnected - how much notice do I have to give to AOL? Do I have to send my router…
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Talktalk and their download usage charges
Ive notcied on anothter thread that a person was having problems with BT and their charging for going over download limit On talktalk it has been noted by quite a few people that they have been sent out emails saying that they have downloaded way over their limit of 40gb a month myself i received a email saying that i…
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Mis-sold T-Mobile mobile broadband by Carphone Warehouse
I've been told by t-mobile that I was mis-sold a mobile internet contract by the carphone warehouse nearly 2 years ago. I was unwilling and unable to stump up the £125 BT re-connection fee to get broadband so when the 'Web and Walk' USB appeared I went instore and asked for the full low down. I was assured, after a…
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Can I use a regular pay-as-you-go SIM in my Mobile Broadband modem ?
Have an unused Vodafone SIM , can I chuck it into my unlocked Broadband Modem then phone customer services to switch the SIM to Mobile Broadband Pay as you go tariff ? Or do I need a specialised SIM ?
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Broadband on a new BT line
How long after a BT line is reconnected ( wiring already there- but no tone - so new number allocated) will I be able to order Broadband online from the likes of O2 ?
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Virgin Media - Quidco Cashback. Does it work if I have to enter my address?
Tried signing up to the Cable package through quidco today. My address wasn't in their search so I had to enter it manually, then wait for someone to contact me. Anyone had experience of this, will they still track the cashback? thanks alot
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o2 broadband, quido, Dongle
Hi, all When I signed up for O2 home broadband I used quidco, I'm quite sure they were offering a free mobile broadband dongle. I've received my £60 cash back through Quidco, but never seen the dongle. Was I imagining things or has anyone else received one? Thanks
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Virgin Media through Quidco
Tried to sign up today through the Quidco link but met time after time with a blank page, anyone else had this problem?should i keep deleting cookies after each attempt?
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Keeping e-mail address with aol
i know this is probably a stupid question but I am about to leave aol and go to o2 and I wondered whether I would be able to keep my e-mail address with them - does anyone know please. Please be gentle with me - this is my first posting!
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Advice for 9 months broadband...
Hi everyone, I'm moving into a flat next week and will be living there for 9 months during a work placement. I can't live without the internet (!) and use it for iplayer etc so couldn't use mobile broadband. I just checked out the Virgin Media £150 cashback offer, but apparently the flat isn't in a fibre optic area so I…
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Cancelling Virgin Media services?
Hi, was hoping someone may have had a similar experience that can help me out! I have had a contract with Virgin Media for a short period of time now and have had enough with them (for various reasons I won't go into). I would like to cancel but understand that since I have a minimum contract of 12 months this isn't so…
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Do I need to pay line rental to BT in order to get broadband from plusnet?
As this site seems to indicate that you can't have broadband if you pay your line rental to primus but doesn't alaborate on the reasons why? For those who don't want broadband, unusually the two cheapest calls providers both allow override calls to be made from them even if you sign up for their line rental. BT is £11.25 a…
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Best Cheap Broadband + Line Rental Deal & BT Reconnection Fee
Hi, Me and my girlfriend are living together while at university. We are looking for broadband internet plus line rental. From what I understand, in order to use broadband bt line rental is required. That is about 11.50 or so from bt? Is it possible to get it any cheaper as we are both in full time education? I am thinking…
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Ripped off by BT
About 12 months ago I entered into an 18 month contract with BT. I signed up for a package that restricted me to 10 gig of downloads a month and if I exceeded this allowance, I would be charged 40p per gig. Two months after taking out this contract, I got an email to say that usage in excess of the 10 gig would be now…
