Cancelling Virgin Media services?

aswandive63

Hi, was hoping someone may have had a similar experience that can help me out! I have had a contract with Virgin Media for a short period of time now and have had enough with them (for various reasons I won't go into). I would like to cancel but understand that since I have a minimum contract of 12 months this isn't so straight forward. What is the charge for canceling early? Is it best to just stick it out the year?

Many thanks for any advice given.
Steve

LeeSouthEast

The charge will be your monthly fee multiplied by however long you have left in your minimum term, plus possibly a penalty clause.

Pay £40 a month and entered your 12 month contract 2 months ago? Give them £400 and they'll let you out

donnac2558

The max they can charge you is £120, its an ofcom thing mentioned in other posts.
You will need to give a 30 day notice and pay any money owned plus cancellation.

dee2009

You should try and downgrade all of your services to minimum before cancelling which should reduce the fee when you cancel.

aswandive63

Many thanks for the advice given.

Steve

bradrock

quick hijack,,

i to am in the same position as OP but i still have the contract signed with me at home which i forgot to send.
So if i ring up to cancelcan they enforce any fees??

sporedude

Yes they will, Contracts are verbal, Not paper.

delain

when i took the TV off my package they entered me into another contract without my knowledge. Their disconnection fee is £70. I have thus far refused to pay it as i wasn't told i had to have a new contract. I switched to BT for my broadband, and god are they crap. wish i'd stuck with virgin now!

bradrock

sporedude wrote: »

Yes they will, Contracts are verbal, Not paper.

How can they be if i never spoke to them, i ordered online did not electronically sign and never paper signed.

ACDeag

bradrock wrote: »

How can they be if i never spoke to them, i ordered online did not electronically sign and never paper signed.

You allowed the product to be installed in your home!

sporedude

Bradrock you have a contract with them, If it was that easy everyone would do it, You dont need to sign to have a contract. Christ.