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Broadband & internet access

Archives for June 2008

Bulldog Charging me too much
Hi, this is my first post so sorry if this has cropped up before. The story starts 2 years ago when i moved out of student halls and into a house. I got a Bulldog line for £30 per month for line rental and an 8mb unlimited line. When I came to move out, I called out to cancel to get the best deal out of them and they said…
Best high user ISP
Hi This is my first post on this board and I am hoping for some advice. I live in a shared house with 3 other people and we are relatively heavy BB users- upto 50 GB per month. We are presently with Plusnet option 4 ( who we have found very reliable) and pay £29.99 pm with a 40 GB cap which we hit most months and Plusnet…
Virgin Media refusing to supply unless I pay previous owner's debt
The previous owner of my house owed money to Virgin Media, and they are saying that they won't supply me unless I pay that off. It's not a huge amount of money (£20), but I can't be held responsible for someone else's debt, can I? :confused: Does anyone know a way around this? I'm a bit tempted to pay it off anyway, but I…
Tesco dial up
My daughter has just moved into a flat and while she waits to get broadband fitted she has been trying Tesco dial up to access the internet but she cant get a dial tone, can anyone please help. Thanks
Threatening to cancel sky to reduce costs?
Hey guys. My 12 month contract with Sky expired a month ago. In september I'm moving back to Stafford (am a student) and am debating whether to take sky with me. I pay £57 a month for the full internet, sky + with all channels, and sky talk included. Now if I ring up and threaten to cancel will they lower that cost? Or…
Moving to rural Broadband
I am moving to the sticks and suddenly the cost of broadband has shot up, Sky is £17 a month cos I can only get their connect broadband, up to 8mb etc, I only need basic but cant go back to dial up. I want a TV and phone and broadband package if possible so can anyone reccomend some good people that can get out to the…
AOL- Latest pop-up
The latest pop-up from AOL is ,I need to update my B.Band or risk being disconnected? I dont have B.Band but unless I send for and install their new disc I will be cut off? Can they do this? There is no mention of charges or contracts. I have just gone back to BT because I want to get B.Band connection,just checking out…
Renting - Installing Internet
Be patient with me guys as im not great with technology :D Im due to rent soon and will want to install the internet in my new place. Theres a BT landline in the flat, will i have any problems if i want to sign up with a different internet? Will it go through the BT line? Also, will this be the same for the phone? Thanks
Tiscali £14.99pm ? Reduce it to £9.99
I've done this for myself, my Dad and my brother. Just phone them up and say newnet are £9.99 and faster. I was on £14.99 2mb pm and they upgraded (not sure if that made any difference) to 8mb and reduced price to £9.99. Remember to take names and any references numbers as I did have to chase it up the next month with…
What to do with BT phone/broadband
Hi. We are currently paying £40 a month to BT for phone and broadband! However we genuinely NEVER use our landline to make calls and rarely even receive calls on it - we use our mobiles any time we need to make a call which is rare as we both don't like talking for length on the phone! We are always in credit with BT and…
PlusNet & T-mobile issue
I asked this question elsewhere. I use Plusnet broadband on my laptop at home for connecting and when out & about I use a T-mobile datacard Web 'n Walk on the same laptop. My issue is that I can receive emails but I cannot send them when using the T-mobile datacard. I assume this is because the email account has Plusnet as…
Sky Broadband; existing customer installation charge
Hello!! I currently have BT Broadband Option 3, however I think that we are paying far too much for this. I am thinking about transferring to Sky Broadband Mid package,which is £5 p/m instead of BT's £25 p/m!!! However, as an existing customer (have Sky TV and pay £45 p/m) they want to charge £50 installation fee.... If I…
Bt Broadband Help Line H*ll
4 Weeks ago i had to contact the BT broadband help line as i wanted the anti norton virus downloaded and my installation disc was damaged,so i spoke to a female in an indian call centre who after one hour decided she couldn't help me,then i spoke to a man who after moving the mouse around the screen a few hundred times and…
What is the best deal now for broadband?
I will terminate the broadband contract with Virgin since their offers for new customer is much better than existing customer offer. I am so !!!!ed off bythis. Is there any best deal now? I prefer to spend less than £10 a month. (or less than £15 should be ok)
Lost remote control for NTL cable TV box. Replacement?
Hi, I am looking for a replacement for lost remote control for NTL (now Virgin Media) cable TV set-top box (Samsung SMT-2100C). Can anyone point me in the right direction of how I can get one that will 'speak' with it? Would the "universal" one sold at Poundland or flea market work? Many thanks.
3 internet from Spain
A friend is off to spain for a few months and has a 3 internet access (one of the dongle thingies), £10 per month. What is the best way of using this in Spain, is there a sim card that can be used in it, or is there an alternative provider that can be used in Spain? If its used via 3 UK how much will it cost? Thanks if you…
Broadband access with Orchid dialler?
Hi, If this has been dealt with previously - my apologies. I 'did' search but couldn't find anything. I use an Orchid dialler for routing my calls via 18185/1899 & Primus. I am now contemplating using PlusNet for landline broadband. I emphasise 'landline' as previously I used wireless access provided by a local supplier…
Retention deals for Mobile Broadband?
I've read the (very useful) threads about the good mobile phone deals that people have got from retention departments (ie: the "OK, you'll get a better deal if you're leaving" departments). Can anyone share any deals they've had on Mobile Broadband? I don't want to subsidise another dongle!
BT Broadband options...
hi, do BT offer any packages other than the 1,2,3 on the website? i want 8 MB unlimited, but dont want to pay 35 a month inc line rental, and i need a 1 year min contract not 18 months... i dont need a fancy wireless hub with a phone on it, or wifi minutes etc... i would sacrifice some speed to pay less, but i cant have a…
Virgin media
Hi, Moving house and looking to install virgin media but i have been made bankrupt. Has anyone managed to get a contract with them whos been in the same situation? if so was there a deposit to pay?? Many thanks.

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
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Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
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Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
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Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Broadband & internet access

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