Firefox wont open

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aardvaak
aardvaak Posts: 5,833 Forumite
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in Techie Stuff
My firefox browser wont open following a update.


When I click on the app a message says close firefox which I click but it returns again.


I have done a system restore but the same happens


I have tried to remove firefox and reinstall the desktop symbol goes but the progress bar only travels about three quarters along.


How can I correct this?
«13456789

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  • ianto11
    ianto11 Posts: 251 Forumite
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    Try This

    Kobes post 2nd down
  • Belenus
    Belenus Posts: 2,549 Forumite
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    Unless you particularly want to have Firefox you could try installing Chrome or another browser.

    What are you using now to access MSE?
    A man walked into a car showroom.
    He said to the salesman, “My wife would like to talk to you about the Volkswagen Golf in the showroom window.”
    Salesman said, “We haven't got a Volkswagen Golf in the showroom window.”
    The man replied, “You have now mate".
  • aardvaak
    aardvaak Posts: 5,833 Forumite
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    Belenus wrote: »
    Unless you particularly want to have Firefox you could try installing Chrome or another browser.

    What are you using now to access MSE?


    Firefox on another computer
  • aardvaak
    aardvaak Posts: 5,833 Forumite
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    ianto11 wrote: »
    Try This

    Kobes post 2nd down


    Thank you - I have tried to remove but it wont complete



    Tried to reinstall bu message below appears



    When I click app icon it says firefox needs to close but is not responding but message keeps on returning
  • POPPYOSCAR
    POPPYOSCAR Posts: 14,897 Forumite
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    I have lost the functionality of history and bookmarks on mine after an update but at least I can still access it.

    I have in the past had to uninstall it and reinstall.
  • ianto11
    ianto11 Posts: 251 Forumite
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    Link I sent didn't say to remove it only to delete the installation folder, then try a clean reinstall
  • aardvaak
    aardvaak Posts: 5,833 Forumite
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    ianto11 wrote: »
    Try This

    Kobes post 2nd down


    When I look in task manager - process - firefox isnt there
  • aardvaak
    aardvaak Posts: 5,833 Forumite
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    ianto11 wrote: »
    Try This

    Kobes post 2nd down


    When I go to C: Programs Mozilla and right click it starts to delete the say it cant as in use by another program
  • aardvaak
    aardvaak Posts: 5,833 Forumite
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    ianto11 wrote: »
    Link I sent didn't say to remove it only to delete the installation folder, then try a clean reinstall


    Sorry - When I look into either of the files there is no Firefox installation folder
  • ianto11
    ianto11 Posts: 251 Forumite
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    Does it open in Safe Mode
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