Firefox wont open

AndyPix

Jesus, what a painful thread ..


I don't agree with anyone advising on here just to take it to a shop - that's a massive cop out.


But OP, you need to help others to help you, you need to give full descriptions of what is happening when something happens that is different from what people are expecting when they advise you ..


If you can get your OS back, which you should be able to if you've been fixing computers for years surely ?
Then just fire up teamviewer and ill fix it for you.


While its christmas

aardvaak

AndyPix wrote: »

Jesus, what a painful thread ..


I don't agree with anyone advising on here just to take it to a shop - that's a massive cop out.


But OP, you need to help others to help you, you need to give full descriptions of what is happening when something happens that is different from what people are expecting when they advise you ..


If you can get your OS back, which you should be able to if you've been fixing computers for years surely ?
Then just fire up teamviewer and ill fix it for you.


While its christmas

I have now got it back - thankfully

aardvaak

esuhl wrote: »

If you could see the "new tab" page, then Firefox could at least start. Firefox requires a an active profile to function, so I'd be surprised if the Profile Manager wouldn't run.



What information were you expecting not to be wiped by reformatting? In all your years of computer repair, you must have needed to format a disk at some point...?

Anyway, I vaguely remember having problems installing Windows 10 on a fully partitioned disk. I think the OS wanted to create multiple partitions itself. So I deleted the OS partition and let Win10 create and format new ones in the free space.

Obviously, deleting partitions will wipe information too.

Info in the recovery drive - although I have it running several of the set up files are missing

debitcardmayhem

Plausible deniability https://forums.moneysavingexpert.com/discussion/6083400/hp-laptop-reformat
no sensible answer ... move along nothing to see in this and the above thread.

AndyPix

Please stop giving 1 sentence vague answers and descriptions.
Stick to one thread and describe your problem EXACTLY