O2 New Retention Tariff Discount 500 / Discount 750

spinningsheep wrote: »

the thing to remember is that all networks are a business. What,if anything they offer you as a retention deal will depend on how much revenue they have made from you during your previous contract term, against how much the last phone you had was worth. eg:

You had a Samsung E900 worth £200 sim free
Your contract was £25 a month over 12 months (no extra call charges)

Total revenue = £ 300

Phone cost = £200

Total network profit = £100

Divided by the year, they have made £8.30 a month from you, which in the great scheme of things isn't a great deal of money, and if you had a more expensive handset worth say £300+, in fact they are still yet to make ANY profit from you at all, so you then see why they may not be falling over themselves to offer you another £300 phone which technically you haven't finished paying for. I know it seems like a kick in the teeth when you have been "loyal" to a network, but at the end of the day, business is business.