How do I find out IP address and other things??

what happened at stage 1 & 2?

Was the cable modem plugged into the wan port of router when you went through that step?

you can get the info by connecting direct to cable modem, and start, run, cmd

ipconfig

But, these details may change when you switch off the cable modem, so really the router should autodetect them from the cable modem every time you switch it on.

If you have XP, use WPA-PSK/tkip encryption instead of WEP

what ever happened to plug and play?

cable is purely plug in and thats it.

just do a hard rest of your router.

Try changing the DNS server settings to 4.2.2.1 and 4.2.2.2 (or 3,4,5 or 6 as the end number). Those are open DNS servers, and are usually quite fast. Alternatively try 208.67.222.222 and 208.67.220.220 which is the opendns servers (see http://www.opendns.com)

If your router is trying to look to an external server for its setup details, this will certainly help, but usually these things set themselves up. You could try a complete reset of the router...


1.) Disconnect all cables from router, including power.
2.) Wait at least one minute.
3.) Push reset button in and hold it in.
4.) While holding reset button in, plug in the power. (it will be easier with two people, it is very difficult to hold in the reset button while at the same time trying to plug in the power connection.)
5.) Hold and wait for the router to completely initialize, approx. 40-50 seconds

Also, the manual for that router is here http://kbserver.netgear.com/products/WGR614v6.asp just in case you need it.

HTH