dell dim 2400 £106 deal update

paulie558

Be careful they are still giving the order with free carridge.£57.00 is not cheap.

mammo

I tripled checked mine and they assured me free delivery same as when i originally ordered.

br1an_3

Did any one recieve a 10% off all monitors code inside the box of one of the other Dell computers?

You have to ring on 0870 152 4879 and say the following pasword "My Dell S&P" the offer is not available online.

It must be worth a try.

Bry...

PhilUK_3

We seem to be going around in circles lol

Dear Sir/Madam,



Many thanks for responding to our query regarding your recent request to purchase a Dell Dimension desktop. We are delighted that you wish to proceed with your purchase request and are happy to provide more information on monitor options. To see the monitors available for your order, simply visit our web site and select the system type that you requested:

http://www1.euro.dell.com/content/products/category.aspx/desktops?c=uk&cs=ukdhs1&l=en&s=dhs



Once you have chosen the monitor you wish to purchase, simply reply to this e-mail with the monitor information. When we receive this we will add the additional amount to the total price and process your correctly completed purchase request. In the absence of receiving a LCD TV or monitor choice from you, we regret that we are unable to process your order further and we hope we can be of assistance to you in future.



Kind regards,

Dell Internet Sales Team

---

Original Message

---

From: phil [mailto:phil@webcominternet.com]
Sent: Tuesday, November 09, 2004 1:11 PM
To: UKI HSB ONLINE QUERIES
Subject: RE: Compatibility issue with recent Dimension order


The first is the Internet Receipt (IR) Number which is: GB0131-2365-26863

Dear Dell

I have received your message regarding my order where I have chosen not to select a monitor. I would like to confirm that this is not an error, it is a deliberate choice. One of the reasons I chose Dell is the ability to customize my order to my requirements. I already have a suitable monitor from a previous computer and do not wish to replace it.

It would seem that you are telling me that your build to order system is not as flexible as I had hoped. While I fully understand that you may wish to ensure that customers are informed that they have not included all the items to make a complete system, forcing me to buy something I do not require is not acceptable. I would expect Dell to give customers what they want in order to stay ahead of the competition, forcing customers to buy things they do not require will only force customers to look elsewhere, to suppliers with a greater customer focus.

With the concern that a majority of the population have over environmental issues you are trying to force me to replace a perfectly good monitor with a new one for the sake of your making a small extra profit on the sale. Disposing my current monitor and the manufacturer of a new one that is unnecessary is not what I consider an environmentally aware company. Increasingly consumers are making purchasing decisions on the environmental credentials of the companies they deal with. This kind of behavior is not going to win you customers.



Phillip Lewis

---

From: UKI_HSB_ONLINE_QUERIES@Dell.com [mailto:UKI_HSB_ONLINE_QUERIES@Dell.com]
Sent: 08 November 2004 21:51
To: phil@webcominternet.com
Subject: RE: Compatibility issue with recent Dimension order



SUBJECT: Compatibility issue with recent Dimension order



Dear Sir/Madam,



Many thanks for responding to our query regarding your recent request to purchase a Dell Dimension desktop. We are not able to process your request to purchase a Dell Desktop as you have not chosen a LCD TV or monitor option as required.



Please respond [by email] with your LCD TV or monitor choice if you wish to continue with your purchase request. When we receive this we will add the additional amount to the total price and process your correctly completed purchase request. In the absence of receiving a LCD TV or monitor choice from you, we regret that we are unable to process your order further and we hope we can be of assistance to you in future.



Kind regards,



Dell Internet Sales Team

Dell Products

c/o P.O. Box 69

Bracknell

Berkshire RG12 1RD

United Kingdom

---

Original Message

---

From: phil [mailto:phil@webcominternet.com]
Sent: Friday, October 29, 2004 8:59 PM
To: UKI HSB ONLINE QUERIES
Subject: FW: Compatibility issue with recent Dimension order

---

From: phil [mailto:phil@webcominternet.com]
Sent: 28 October 2004 19:52
To: 'UKI_HSB_ONLINE_QUERIES@Dell.com'
Subject: FW: Compatibility issue with recent Dimension order



The first is the Internet Receipt (IR) Number which is: GB0131-2365-26863

Dear Dell

I have received your message regarding my order where I have chosen not to select a monitor. I would like to confirm that this is not an error, it is a deliberate choice. One of the reasons I chose Dell is the ability to customize my order to my requirements. I already have a suitable monitor from a previous computer and do not wish to replace it.

It would seem that you are telling me that your build to order system is not as flexible as I had hoped. While I fully understand that you may wish to ensure that customers are informed that they have not included all the items to make a complete system, forcing me to buy something I do not require is not acceptable. I would expect Dell to give customers what they want in order to stay ahead of the competition, forcing customers to buy things they do not require will only force customers to look elsewhere, to suppliers with a greater customer focus.

With the concern that a majority of the population have over environmental issues you are trying to force me to replace a perfectly good monitor with a new one for the sake of your making a small extra profit on the sale. Disposing my current monitor and the manufacturer of a new one that is unnecessary is not what I consider an environmentally aware company. Increasingly consumers are making purchasing decisions on the environmental credentials of the companies they deal with. This kind of behavior is not going to win you customers.



Phillip Lewis

---

From: UKI_HSB_ONLINE_QUERIES@Dell.com [mailto:UKI_HSB_ONLINE_QUERIES@Dell.com]
Sent: 25 October 2004 23:48
Subject: Compatibility issue with recent Dimension order





Dear Customer,

We are writing in regards to your recent requested purchase for a Dimension desktop on the Dell UK webstore. The monitor option that you selected requires selection of a 17" LCD TV that you neglected to select. If you would like to add this option, simply reply to this e-mail with confirmation and we will add that to your order and continue processing. The cost of the LCD TV is £390.00 excluding VAT (£458.25 including VAT). Alternatively, you can choose to change your monitor selection to one of the many monitors available for purchase with our Dimension systems. The full list of monitor offerings and prices is available for you to view online.

We look forward to your response. Please note that we will be unable to continue processing your requested purchase if you fail to choose a monitor or LCD TV.

Many thanks,

Dell Internet Sales Team

sheffix

Finally someone has replied to all my emails and a phone call too asking me if I want a monitor, cheapest at £105 inc VAT.
Now it's been so long I've forgotten the spec of the Dimension 3000 offer. Did anyone keep a copy?

Are they still considered bargain PC's at £343?

Is this monitor a reasonable one?

Any help gratefully received. TIA

sheffix

Sorry - I think the total cost is £243 for the 3000 with 17" monitor not £343 as I previously stated.

londonman81

We seem to be going around in circles lol

Can't be bothered to read all that!

sheffix

Did anyone find out what model the "cheap" 17" CRT monitor being offered for £90 + VAT was? Does it colour co-ordinate with the rest of the system?

mammo

Ive just been on dell site and they are offering a free 17inch flat panel upgrade from the 15 inch .
now doubleexpresso ordered this 15 inch with the 25percent off but has anyone tried to get the 15 inch with 25% off and get the free upgrade to 17inch .


I might have to ring there useless customer services again lol just to see if it can be done.
if anyone else tried plz post .

aliasojo

Does it colour co-ordinate with the rest of the system?

You MUST be female. Lol! ;D