Kaupthing Edge

~Chameleon~

Finally got in!!!!!! :T :rolleyes:


Only taken three and a half hours!!!!!!

Valley_Bluenose

~Chameleon~ wrote: »

Finally got in!!!!!! :T :rolleyes:


Only taken three and a half hours!!!!!!

Glad you're sorted at last - hopefully that will be the end of your problems.

I've only been with Kaupthing a week and so far there have been no issues whatsoever. I've been impresed in all my dealings with them.

trashcan_2

Received my letter this morning for my new Kaupthing account. As I had not received the email I had to give them a ring. It took them about 7 or 8 min to answer the phone ( not a good sign), but the lady was very nice. She supplied me with my user name etc, but no way can I log on, decided to call them back but shut for the day. I will try again tomorrow.

I am also a bit surprised that they did not ask for passport number or anything like that. The last 2 accounts I have opened have as a security measure.

isofa

I think they check you are who you say you are, by using the electoral role....

Buster_Danog

Are you sure they are open on a Sunday, Trashcan? I thought it was weekdays and Saturdays.

10_66

Franco78 wrote: »

Are you sure they are open on a Sunday, Trashcan? I thought it was weekdays and Saturdays.

Sudays and Bank Holidays 10am - 4pm

hope_123

(1st post) :T

i've just opened a KE account, got my email, got the letter with my password etc.

but then i tried to log on & had trouble with my memorable word, i kept getting an error message... :mad:

i rang them about 30 mins ago & was amazed to get through immediately...no "press 3 to speak to a human being" etc...

the guy asked me about 5 security questions and then gave me my memorable word (which wasn't the one i was thinking of) so it was my mistake (oops)

i have now logged on successfully and i must say that their service so far has been really professional (they've done everything they said they would)...

i have made the transfer, so i just hope they get it !

free4440273

^mind if i ask: is the password sent by post or email? thanks

Baldur

free4440273 wrote: »

^mind if i ask: is the password sent by post or email? thanks

"got the letter with my password etc."

Buster_Danog

I had to revive this thread to say that their website is a joke. I logged in and changed the password. It then left me on a page which had accepted the change, but which there was no way to navigate away from. I then had to close the browser and log back in.

I entered all the password details, which it accepted. I pressed the "view accounts" tab, and then it returned to the log in page, and kept going in that loop. They must have the gremlins doing website design for them.