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BT Retail - new line installation offer: £29.99

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  • Thanks, Quentin!
  • tehone
    tehone Posts: 640 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Kim81 wrote: »
    I went through to BT sales and they passed me throught to customer service saying they will need to tell me about the offer and they told me that it only applys to customers moving from another supplier not people wanting to set up a brand new account with BT. But I can see from previous posts that people have had brand new line in new property from this offer. What number do I have to ring to get someone who will give this offer to me?

    Point BT Sales at their own serviceview site, and then point out that (from the PDF in the first post) that at least points 1 and 8 refer to existing BT customers.

    I've already posted a more detailed explanation of this elsewhere, but that should be enough.
  • mstar
    mstar Posts: 269 Forumite
    the 10 chargable calls it mentions in the serviceview notice, what happens if u fall short? so basically i am forced to use my landline at least 10 times a month for 18 months?? (damn as i just took out a mobile contract for 1000 mins) grr

    also is the 0800800880 number still best to get the deal?
  • Quentin
    Quentin Posts: 40,405 Forumite
    If you "fall short", you have broken the ts + cs for the offer, and will lose the discount.

    The "best" number is the one which is answered by someone who knows a bit about the offer!
  • tehone
    tehone Posts: 640 Forumite
    Part of the Furniture 500 Posts Name Dropper
    mstar wrote: »
    the 10 chargable calls it mentions in the serviceview notice, what happens if u fall short? so basically i am forced to use my landline at least 10 times a month for 18 months?? (damn as i just took out a mobile contract for 1000 mins) grr

    also is the 0800800880 number still best to get the deal?

    Sign up your mum/someone you know well (or even your mobile) as your Best Friend number. On the 1st of the month simply ring that number 10 times waiting until it has been answered/gone to voicemail (and therefore chargeable/inclusive) and incur the minimum cost you can for the cheap installation.

    [Don't forget that generally speaking 08x numbers are cheapest to call from a BT landline compared to anything else]
  • :j Yay! I got it. Thanks Guy's! :D
  • skeating86
    skeating86 Posts: 67 Forumite
    Hi All


    Called BT Yesterday couldnt have the special offer unless i went onto BT Pay&Call so got transfered to a different department and had to pay the £124.99 cost

    Thanks All

    Simon
    Thanks

    Simon
  • utilitybroker
    utilitybroker Posts: 2,207 Forumite
    tehone wrote: »
    Sign up your mum/someone you know well (or even your mobile) as your Best Friend number. On the 1st of the month simply ring that number 10 times waiting until it has been answered/gone to voicemail

    Why make chargeable calls when inclusive calls count . Even on the lowest BT Call Option you get free weekend calls to 01/02/03 numbers which you can use to your advantage.;)
  • Aside from BT who else can provide the phone line? (Aside from Cable as Im not in a cabelled area)

    i.e Who else is there to compare the re-connection prices to?
  • utilitybroker
    utilitybroker Posts: 2,207 Forumite
    nezzysaver wrote: »
    Aside from BT who else can provide the phone line? (Aside from Cable as Im not in a cabelled area)

    i.e Who else is there to compare the re-connection prices to?

    No one else gets anywhere near the BT £29.99p offer.;)
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