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Barclay Card ...Customer Service ...?

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  • TheMoney
    TheMoney Posts: 104 Forumite
    edited 21 September 2013 at 11:38PM
    If you make a complaint to them, I expect they would give you a UK number. I'm sure they will have direct numbers
  • If you make a complaint to them, I expect they would give you a UK number. I'm sure they will have direct numbers
  • KILL_BILL
    KILL_BILL Posts: 2,183 Forumite
    i have 2 barclaycards. one i got at the beg of 2013 which they initally declined to give me one but when i checked my creditreport they had put worng information on it when doing credit check.

    I raised formal complaint and they offered me £50 - i said that was insufficent and they gave me another £50 whichi said i would accept on the proviso that the immediately corrected the incorrect data

    they didnt change the data so i claimed another £50 compensation from them

    4 months ago then aplied for a platinum card which they declined first i appealed and they granted me one. i had some further complaint about my account which they then dealt with and becuase they ignored my calls and gave me incorrect information they provided me with £150 compensation.

    result
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