Phoneboxdirect (merged threads)

davidjones90

n6gers wrote: »

hi just received my hand set and would like to know when would i need to send my first cash back is it my 4th bill or is it 120 days which could be the 5th bill
thanks

It will be your 5th bill. 120 Days after connection so around 17th July need to send your claim in

n6gers

davidjones90 wrote: »

It will be your 5th bill. 120 Days after connection so around 17th July need to send your claim in

hi thanks for your reply then what happens after the 12 months have you to stay with them till you get the 13th bill then they get £35.00 of you

davidjones90

Ring 3 around beginning February '08 tell them you would like to terminate the contract after the agreement (12 months)

they will send you your last bill which you need to send in

blaster99999

just make sure with 3 network regarding your 12 month bill that when u cancel they still send u your 12 month bill cos mate at work had lots of problems what 3 do is if you cancel before they send you your 12 month bill they instead send a final bill for months 12 and 13 but thats no good if you need it for cashback so be warned, my mate had to wait about a extra 3 days and the 12 month bill had been sent and then cancel

n6gers

hi its on vodafone will it be the same

Snakebite

Hi
I'm new to MoneysavingExpert so please excuse my newbie-ness
I'm looking to take out a contract with Phoneboxdirect and I would like to port my number. I have read a previous post in this thread and porting seems to cause some problems with cashback claims.
Has anyone had any experience - good or bad - with cashback and porting?

Thanks!

lovelldr

as long as it's not vodafone, you should be ok porting in (might be another network too, but not sure)

I think that they basically get less comission if you port the number (probably none from vodafone), hence, why they don't want you to port...

MissG_2

Snakebite wrote: »

Hi
I'm new to MoneysavingExpert so please excuse my newbie-ness
I'm looking to take out a contract with Phoneboxdirect and I would like to port my number. I have read a previous post in this thread and porting seems to cause some problems with cashback claims.
Has anyone had any experience - good or bad - with cashback and porting?

Thanks!

Make sure you ring to find out if the phone you want is in stock to avoid disappointment. I ordered online (march 7th) the nokia 5300 in black and the phone was on back order regardless to the fact it was showing as available. I received a different phone today after contacting them again on monday to see how long before i will receive the phone i ordered, they didn't know when it was going to be in stock. The woman suggested i be put through to see if the was any other phone i wanted that was in stock, when i was put through i was told the red one was available which i ended up accepting, i suggested different phones to him (i was looking at the pbd website) every phone i asked for was not in stock yet it was showing as available online, nokia 7360 coffee brown, Sony Ericsson W300i Black, white is on pre order :mad: :mad: :mad:

blaster99999

can someone confirm which is the first bill to send in, t&c's says send your bill after 120 days well i connected to vodaphone on the 14/03/07 and ive phoned vodafone and been told my first bill will be 16/04/07 not sure if thats what the date on it will be or what, can ppl that have had successfull first claims let me know when they connected to there network and the date on the first bill they sent in. i work it out that i send bill dated after 12/07/07 thats 120 from connection does that sound correct, which i expect to be my 4th bill.

antatoo

Hi Abuokasha,
It looks like you're in the same position as me (see message earlier in the thread).
I have heard nothing from them since I sent them a letter along with copies of my proof of delivery. I told them I had taken legal advice and contacted Citizens Advice but obviously that doesn't bother them!
I'd like to hear how yours comes out.

abuokasha wrote: »

I've just been told by Mobile Media Systems Limited from Bingham in Nottingham (a phone company I contacted after reading about them here) that my cashback claim is no longer valid as I did not claim within the required one month period. THIS CANCELS THE REMAINDER OF MY CLAIM!!! :mad: :mad: :mad:

Fortunately I have proof confirming that I did claim within the one month period (albeit the recorded delivery item was received on the last day of the month....phew!!!).:o

A word of warning to you all....read the small print (now how many times have you heard that) and if possible, avoid this company.