Primus Option 2 ?

Ypaymore

creddish wrote: »

Can I assume from this that calls to "Sky 0845 and 0870" numbers are cheap or even free to Sky Talk subscribers?

The only calls to Sky that will be free from 1st July 2008 for SkyTalk customers are those to their customer service centres.(eg all calls to Sky's Customer Service 0870 and 0844 numbers). Otherwise they will be charged at their new exorbitant rates for 0845/0870.

Heinz

Ypaymore wrote: »

The only calls to Sky that will be free from 1st July 2008 for SkyTalk customers are those to their customer service centres.(eg all calls to Sky's Customer Service 0870 and 0844 numbers). Otherwise they will be charged at their new exorbitant rates for 0845/0870.

IMHO, it was a smokescreen 'a good day to bury bad news' type announcement.

How many times should the average Sky customer need to call Sky Customer Services anyway? Once a year? Twice?

creddish

Ypaymore wrote: »

The only calls to Sky that will be free from 1st July 2008 for SkyTalk customers are those to their customer service centres.(eg all calls to Sky's Customer Service 0870 and 0844 numbers). Otherwise they will be charged at their new exorbitant rates for 0845/0870.

Thanks Heinz. Do you have a link to info on what non-geographical calls Sky do charge for? Or more simply a link to what they don't charge for on the assumption that those not listed will be charged? I need the evidence to convince my contacts who seem to be drifting to Sky. I accept what you say but they may not . I suppose what I'm really getting at is whether the calls to Sky's football betting service is classified as a "Sky call centre" and thus will become free from 1st July.

Colin

Heinz

No, I'm afraid I have neither creddish.

I (as you've probably guessed) am the world's No.1 cynic so I fully expect Sky to continue to charge for as many of their 0844 & 0870 numbers as they can get away with. 'Sky call centres' is open to interpretation (or open to limited interpretation more likely) so ........

creddish

Heinz wrote: »

No, I'm afraid I have neither creddish.

I (as you've probably guessed) am the world's No.1 cynic so I fully expect Sky to continue to charge for as many of their 0844 & 0870 numbers as they can get away with. 'Sky call centres' is open to interpretation (or open to limited interpretation more likely) so ........

OK, thanks anyway. It pays to be cynical and question the motives of many companies these days. What they give with one hand they take away with the other. They emphasise the former but tend to disguise the latter. Price reductions are identified clearly and boldly as such but price increases are "changes".

Colin

utilitybroker

creddish wrote: »

I suppose what I'm really getting at is whether the calls to Sky's football betting service is classified as a "Sky call centre" and thus will become free from 1st July.

Their Free already see: http://www.skybet.com/help/by_telephone.shtm

creddish

utilitybroker wrote: »

Their Free already see: http://www.skybet.com/help/by_telephone.shtm

AH! thanks for that. So as it's an 0800 number no advantage calling it on a Sky Talk account.

Colin

DonnySaver

Heinz,

Thanks for all of your very useful information about how to get away from BT's extortionate charges. Yesterday I signed up to Primus Saver Option 2 with the Penny Mobile 2 add-on.

During my registration the Primus agent asked me if I would also like them to provide my BT line rental at a price cheaper than BT's. They say that they are allowed to act as a reseller for BT and if I took the BT line rental from them then it would not effect my Broadband or anything else that that relied on my BT line.

I opted not to take them up on their offer at this time as I'd not seen it mentioned by anybody else on these forums. They said I could change my mind later if I wanted to take the BT line rental from them. Have you heard anything about this ?

Cheers - keep up the good work ! :T

Heinz

DonnySaver wrote: »

Have you heard anything about this ?

Yes, you did the right thing IMHO.

The 'leave all your options open' advice is always to leave your line rental with BT because only BT is required to allow you to use all other calls providers (CPS and/or indirect access providers like 1899, 18185 and 18866).

Although some other line rental providers still allow the latter, some have and they all could bar such access. In fact, only BT allows CPS anyway.

DonnySaver

Heinz,

Thanks for that. Can't wait for 3 weeks time when I can start getting my free evening & weekend calls. BT can get stuffed !

Donny