[TEXT DELETED BY FORUM TEAM] "Shopper Discount & Rewards"

MichH

I have just placed an order for a magazine subscription (via Topcashback) on the Magazine Group website. At the end of the order was the following:
Thanks! We have received your order Your purchase is complete
Click here to claim your £10 cash back
incentive on your next Magazine Group purchase!

By clicking above, you can claim your reward
from our preferred partner. Terms & conditions apply

You will shortly receive a confirmation e-mail of your order.

Yes, it was for 'Shopper Discounts & Rewards'. Very enticing until you do the MSE bit and read the small print. Very easy to get sucked in if your in a rush as they are offering £15 off your next magazine subscription.

I guess if your not like me, a bit forgetful, and actually remembered to cancel your subscription you could get the discount prior to cancelling. As I am forgetful decided it wasn't for me!

Came on here to add a warning and found this huge thread!

Edited to add: Had my confirmation email through and the offer is also on there in bold blue writing, so you get twice the opportunity to get sucked right in!

Middle_Sister

We had paid 10 months before we noticed it. After phoning Shoppers Discounts was told they could only pay 3 months back. After finding this site I phoned again and the full £80 has been refunded. What an outfit!

R_Bailey

I to recently noticed (actually my wife) that I had an £8 charge withdwawn from my credit card statement, i rang mastercard and was told I would have to ring the company direct which I did, 0808 234 1539, they apparently are based in Sevenoaks.

Without any hassle they agree to remove me as a direct debit payer and sent an e mail to confirm.

I asked how and when this occured and was told that it happened last year when booking a flight through Easyjet. My wife apparently clicked a box to be included and typed in her e mail address twice to confirm. We both know this is untrue but would find it hard to prove. If setting upa direct debit with this company is that easy anyone with your card details and e mail could do it.

So the question is does someone who works for a large company pass on these details for payment?

R Bailey
e mail [EMAIL="bbailey2006@gmail.com"]bbailey2006@gmail.com[/EMAIL]

Julynian

I have just been caught out be Shopper discounts, fortunately only one payment was taken and I have received an e-mail following my complaint that I will be refunded within 10 days.

However I'm still livid. The company I ordered from was Best Direct the one of the TV shopping channels. It seems though that any online transaction could have this happen to purchasers so be careful.

I spoke to the customer services manager at Best direct, he divulged that there had been many other complaints about this issue. They will all be forwarded to the top brass, let's hope they give shopper discounts the elbow like most reputable companies have done.

tooway

Ok, I diligentlyread through all the 'thread' and yes we had the same problem via Easyjet. The scamers have offered to refund two months (card they claimed from was relative's and he didn;t notice for four months!) so pretty upset. However, I have just made a formal complaint to the ICO in respect of the Data Protection Act - what Easyjet has done, and others it seems as well, is to pass on information from THEIR records to a third party which contravenes the DPA- if a company wants your personal and financial information they must ask you for it, not get it from a third party - so lets see if the DPA actually does have teeth or not! Also made a complaint to Trading Standards Office as the scam operates in an unethical manner and possibly illegal manner as well. Again, lets see if the TSO has the b***s to do something about this!
Now Webloyalty International Ltd (CO Reg 05922626) has all our details on their computer - do you know who runs their comany? The company is American owned (of course, and all the other 'officers' are American) and in its first 15 months of trading it made a LOSS of £2½millionm (yes million). Has the scam gone wrong and any profit they should have made would have seen the company wound up? By the way it is wholly owned by Webloyalty.Com Inc of 101 Merritt 7, 4th Floor, Norwalk, Connecticut, 06851 USA. Any American readers feel like taking up the cause in the USA...? By the way - ALL THIS INFORMATION IS PUBLIC RECORD AND AVAILABLE FOR A FEE OF £3 from Companies House.

mui123

I've just noticed I had 11 months worth of subscription taken from my account from this rogue company. As I use my debit card alot and only get statements every few months, i failed to notice.
Luckily I stumbled across this forum.
I phoned them this morning and they would only refund the last 3 months worth. After arguing with them and threatening to talk to trading standards, their reply was that they've already talked to trading standards and that trading standards had said there was nothing misleading in the way they operate.
Because I had already cashed in the £10 voucher, they said that meant I had already understood the terms and conditions and it was an agreement to take subscriptions from my account.
They made no mention of a claim form for refunding the other 8 months.
Question is do I have a leg to stand on and where do i go from here?

mui123

Has anyone had any success getting backdated refunds with the claim forms?

dealer_wins

tooway wrote: »

Ok, I diligentlyread through all the 'thread' and yes we had the same problem via Easyjet. The scamers have offered to refund two months (card they claimed from was relative's and he didn;t notice for four months!) so pretty upset. However, I have just made a formal complaint to the ICO in respect of the Data Protection Act - what Easyjet has done, and others it seems as well, is to pass on information from THEIR records to a third party which contravenes the DPA- if a company wants your personal and financial information they must ask you for it, not get it from a third party - so lets see if the DPA actually does have teeth or not! Also made a complaint to Trading Standards Office as the scam operates in an unethical manner and possibly illegal manner as well. Again, lets see if the TSO has the b***s to do something about this!
Now Webloyalty International Ltd (CO Reg 05922626) has all our details on their computer - do you know who runs their comany? The company is American owned (of course, and all the other 'officers' are American) and in its first 15 months of trading it made a LOSS of £2½millionm (yes million). Has the scam gone wrong and any profit they should have made would have seen the company wound up? By the way it is wholly owned by Webloyalty.Com Inc of 101 Merritt 7, 4th Floor, Norwalk, Connecticut, 06851 USA. Any American readers feel like taking up the cause in the USA...? By the way - ALL THIS INFORMATION IS PUBLIC RECORD AND AVAILABLE FOR A FEE OF £3 from Companies House.

Really good post, you sound like you know your stuff!!

I wish you all the very best in every effort you make to expose this company further and hopefully get it shut down!!!

cumbrianmom

I just want to say thanks to all who contributed to this thread as I too have fallen for the scam. I got caught through interflora (I will be taking this up with them separately). I did not realise that they had allowed another company to use their website from the credit card page and I unknowingly signed up to give the rights to shopped discount to take £8 off my credit card every month. I have finally spotted the item on the statement, scanned through these posts and rang the company. I was very firm, mentioned small claims court, publicity and requested a FULL refund. While the lady on the phone did seem to try to wriggle out of a refund (pointing out that I had signed up to this), when directly questioned, she was prepared to give me a full refund. I think she was trying to distract me, hoping I would go away if she did not speak about the refund. It also sounded as if she was reading off a script and when I mentioned key words, like small claims, she typed something and then read more script like stuff. The good news is I can confirm the money is back in my account. I am also, as well as feeling stupid, very irate and will be writing to Interflora withdrawing all future custom from me. I believed that they were a reputable company and trusted in the website, with no idea that this was a separate company entirely. Thanks again moneysaver posters for helping me out

cumbrianmom

I did it all via the telephone and they gave me all the months I asked for- there was no discussion over how many, I kept saying FULL and I am pleased to say I got every penny back within the 10days they said