[TEXT DELETED BY FORUM TEAM] "Shopper Discount & Rewards"

marleyboy

ebookersservice wrote: »

In response to pickledtink I can confirm our relationship with the ShopperDiscounts and Rewards programme came to an end in December last year.

As such it no longer appears on the site.

Good work Ebookers , this is a prime example that not many companies are fully aware of how this scam works.

I imagine as far as Ebookers were concerned, SD&R were above board and that their cusomers were willing participants as a result of the T&Cs posted on the Ebookers website.

weary

ive got the same thing going on been given a number by my bank to ring them so obviously they are aware of the scam but i have to use my own judgement as to give my bank details( as they have them already) to clarify who's subscription to cancel so at a loss what to do ??

scubadiving123

I have just been checking my bank account and discovered i have been done for £30 out of my account. I had no idea what i had signed up for and just discovered the scam, i have just sent them an email complaining and used the OFT if they do not refund me.:mad:

tonatk

tonatk wrote: »

[TEXT DELETED BY FORUM TEAM]
I'm not getting any response from this company as to the cancellation and refund of my money. I have sent a number of E-mails But to no avail. Can anyone suggest any other action I can take to get my money back.
Thanks in advance
tonatk

With information received from members of this site ( To which i say many thanks for your indulgence )
I have with persistence now received a full refund from this company. But has not been very easy.

Many thanks again.. I can consider this thread closed. :j:T

tonatk

tonatk

tonatk wrote: »

[TEXT DELETED BY FORUM TEAM]
I'm not getting any response from this company as to the cancellation and refund of my money. I have sent a number of E-mails But to no avail. Can anyone suggest any other action I can take to get my money back.
Thanks in advance
tonatk

I have now received a full refund from this company. ( With thanks to the information and indulgence of the members of this site )

I would once again say many thanks.
Tonatk
This report is apertaining to the " Rewardsfirst " which I posted on this site earlier

Paddington

I got caught out by this 'scheme'. Thanks to this forum I've now cancelled my 'membership' and it seems like they're going to refund me.

geordie_ben

Paddington wrote: »

' and it seems like they're going to refund me.

Oh they will.... by law

If you have any problems use the text I have put a few posts up

foolishboy

...hmmm, I may have fallen into their trap.

I signed up (30 days free trial) on the back of a Pizza Hut purchase chasing a promised £15 cashback. I followed the T&C to the letter and made a 2nd purchase accordingly and sent off the email as instructed.

I've had about 3 or 4 replies now, all rejecting the claim for different reasons - definitely feels like I'm being given the runaround.

I'm assuming this is normal or has anyone actually had the cashback?

Naturally I will be cancelling the 'membership' long before the 30 day deadline.

Thanks!
FB

tillybilly_2

Just wanted to thank the posters on this thread, I noticed £10 coming out from my credit card account this week and looked back to find three similar payments to shopperdiscounts . Very naughty for not checking my statement more thoroughly sooner. Following advice from this thread, I rang them and asked for my money back . Their first reponse was, "yes we'll cancel the memebrship from today".
I said 'No, I want my money back, please"
so they said they would refund £10. Again, I said "I want ALL of my money back" to which the response was "I'll speak to my supervisor"...followed by a short silence and then she said she would refund all three payments. I will wait to see if this actually happens, they have sent an email confirming... :

This notice confirms that your Membership in Shopper Discounts & Rewards has been cancelled as of 15/02/2011.

Your cancel confirmation number is: xxxxxxxx.

We have issued a refund of your Membership fee. This refund will appear as a credit to your account within the next 10 working days.

Please let us know if your request was resolved to your satisfaction. All responses submitted will go to our Customer Service Director for review because your feedback is important to us.

If you would like to provide feedback, please click here.


...but it doesn't specify how much they will pay back. Others have mentioned having to post a form away? I wasn't asked to do this.

Anyway, thanks again MSE, posters. You're brilliant.

weary

they have taken another 2 amounts out yesterday have phoned and cancelled and sent email really dont know what else to do