Just dial saver lite (merged)

April2

beachbeth wrote:

This is what I was thinking. It doesn't seem worth the hassle. Think I'll stick with 1899. Don't make that many calls anyway.

Got me thinking too. I’m on OneTel’s StandardUKTalk (free weekend 01/02 calls) at the moment and use 1899 at other times.


Using 1899’s online billing, it was easy to check what I’d spent on 01/02 weekday evening calls and so what saving I would make changing CPS provider to get them free as well. Averaging the past 6 months showed just under 50 evening calls per month (£1.50 or thereabouts on 1899).


The question then was, “Would it be worth the hassle of changing to save £1.50 a month?” For me, (sorry MSE-ers) the answer was, “No.”

bbb_uk

pricefighter wrote:

Good to to know i am not the only one who thinks this!!!

I'm also in agreement.

JDS haven't answered any of my emails (3 of them) and I've sent them to their 'care' and 'customercare' email addresses. I personally still think that the main reason is because of lack of motiviation or something because staff are not sure if they will continue to have jobs when Centrica sells them off.

System

having read Martins newsletter in which we were informed about JustDialSaver lite and that 1899 might well be the best combination for most of us, I was ready to make the move. However having read many of the posts on this thread, it would appear that there is a "grey" area, regarding acceptance/acknowledgement. With this is mind, I've decided not to move for the time being and watch this space.

onzey

I recently advised my daughter (in student house) to go with JDS lite. (I used JDS myself last year before going to Talk Talk). She got a fairly quick acknowledgement that service would begin on 12/10/05. Will see how it goes.

bbb_uk

onzey wrote:

I recently advised my daughter (in student house) to go with JDS lite. (I used JDS myself last year before going to Talk Talk). She got a fairly quick acknowledgement that service would begin on 12/10/05. Will see how it goes.

Your daughter may have got a fairly quick response for two reasons:

1. It's an automated response and therefore not typed by a c/s representative.
2. It is a sales enquiry so they answered

As mentioned by other forum members (and not just on this forum), JDS customer services have gone down hill and is likely to be related to the fact they are being sold off and possibly losing their jobs.

Before all this started about them being sold off, I emailed them and got a response within a few days but now, from what I've read, the only responses are sales type responses. Remember people who have queries about their call charges on JDS have also sent emails with no response.

That is why, at least for the time being, I'm not recommending JDS. Primus Talk and Tele2 are doing similar offers albeit Tele2's is only very short term (until the end of this year).

onzey

My post was really in response to islandman's

"it would appear that there is a "grey" area, regarding acceptance /acknowledgement."

I've not studied the whole thread but assumed he meant people were applying but getting no response. Just trying to show it was possible.

pricefighter

Yes some people do get a response but try asking them questions about the service etc, and they appear reluctant to reply.

flossy_splodge

So back to my earlier question, how do I 'undo' my request to them to use JDS lite? Urgent please as service is due to start soon and I am now quite nervous!! Thanks.

pricefighter

flossy_splodge wrote:

So back to my earlier question, how do I 'undo' my request to them to use JDS lite? Urgent please as service is due to start soon and I am now quite nervous!! Thanks.

Contact whoever you were with now,and say you want to stay, and see if they can get it cancelled for you.

bbb_uk

flossy_splodge wrote:

So back to my earlier question, how do I 'undo' my request to them to use JDS lite? Urgent please as service is due to start soon and I am now quite nervous!! Thanks.

In addition to what pricefighter has mentioned, you could possibly try BT themselves even if you don't currently use them for calls because surely all CPS requests go through them anyhow regardless of whomever you are with now.