Item is tracking as being received via special delivery but I havent received it!

steviebabes

The post office now print a till slip showing the postcode and house number. When you take a SD they check for a valid address, surely this wrong street would have your postcode. Ask the seller for a scan of the white till receipt. The old silver counterfoil is not stamped anymore so is of no use in a claim.

pinkgem

steviebabes wrote: »

The post office now print a till slip showing the postcode and house number. When you take a SD they check for a valid address, surely this wrong street would have your postcode. Ask the seller for a scan of the white till receipt. The old silver counterfoil is not stamped anymore so is of no use in a claim.

my post office are still stamping the silver slips and not giving me a till receipt for special delivery items

babybimbles

OK> Phoned paypal who seemed helpful. They asked me to forward the message where the seller said he sent the item to southdown crescent. I did this. Now have gone back to RM website and there is electronic proof of signature showing.

Handwritten address says 8 Southpark but the signature is totally illegible and certainly not mine or my husband's and I can safely say neither one of my three children, age 6, 4 and 2 would have opened the door and signed for anything.

I feel sick and violated.

custardy

babybimbles wrote: »

OK> Phoned paypal who seemed helpful. They asked me to forward the message where the seller said he sent the item to southdown crescent. I did this. Now have gone back to RM website and there is electronic proof of signature showing.

Handwritten address says 8 Southpark but the signature is totally illegible and certainly not mine or my husband's and I can safely say neither one of my three children, age 6, 4 and 2 would have opened the door and signed for anything.

I feel sick and violated.

have you done any of the things ive posted?

babybimbles

custardy wrote: »

have you done any of the things ive posted?

hi yes so sorry. am rather emotional right now but actually copied down what you suggested and hubby is on his way to the post office right now.

custardy

delivery office would be my 1st call. as i said once you know the duty that delivery was allocated to it may narrow down the delivery.
eg if its a duty that doesnt do you street then it must have been wrongly addressed

soolin

pinkgem wrote: »

my post office are still stamping the silver slips and not giving me a till receipt for special delivery items

Mine also still stamps the silver bit and returns it to me, but I also get a till receipt which doesn't have any address on it.

babybimbles

custardy wrote: »

delivery office would be my 1st call. as i said once you know the duty that delivery was allocated to it may narrow down the delivery.
eg if its a duty that doesnt do you street then it must have been wrongly addressed

so sorry, mind is full of cotton wool, I meant delivery office.

babybimbles

Is there anyway disputing the signature with RM. Nobody knocked on my door on MONday, I didnt receive any other post. SOmewhere someone has lied and signed for my item. Seller said he has insurance but can he make a claim?

pinkgem

he can't make a claim if it was delivered to the address written on package/sd slip