O2 New Retention Tariff Discount 500 / Discount 750

matrix999

reliable65 wrote:

Have I done ok?

please advise -( i know nothng about tariffs etc)

I have been with 02 for 9 months

im on 02 30 PLAN( 30 FREE MINS AND NO TEXTS) FOR £15 A MONTH

BILL IS USUALLY AROUND £30


Right just rung em and they said it is £84 to cancel my remaining contract

Told them what you lot were saying on here

she came back with

1. free sony k750i phone
2.250 x network minutes and 100 texts for £15 a month
3.new contract will start from Monday
4, waive £84 cancel fees


Does this mean i can phone other networks/mobiles/landlines and get 250 mins a month?


This sounds too good to be true after i have been paying £15 a month for 30 mins and no texts

please tell me there are no hidden costs

Reliable,

Thats a good deal!!! Well Done, also!!

O2 are pulling out all stops to keep customers loyal to the network and to show this there giving you a brilliant deal!!

Enjoy your new phone which is a cracker!!

matrix999

Saint_Chris wrote:

Daughter has been with o2 for 12 months and contract is up for renewal on the 27th July. She is on the on-line plan 200 at a cost of £30 a month. I rang retentions and told them that i had contacted orange and they would do the same deal for £20 a month with a free nokia 6230i.............and hey presto o2 have agreed to do it for the same price. Daughter is made up with that as she gets
200 mins x-network............500 texts........120 picture messages...........200 mins internet....

At a tenner a month cheaper she is made up.......

Thats also a good deal!!

I would say to you that you could have pushed O2 for some more mins but if your daughter is happy with 200 mins then thats great.

I got the following from O2 and have been with them for many many years:

Discount 500 Tariff - 500 X Network mins Anytime
500 Free Text Messages
£10.00 Line Rental Discount Per month which makes it £15.00 per month

£110.00 Credit to my account

xsammix

i tried this, but the best they offered me was 250 xnet anytimemins = 100 texts for £12 per month plus free SE k700i.
I want the k750i or the nokia 6230i.
How can I get them to give it me?

matrix999

xsammix wrote:

i tried this, but the best they offered me was 250 xnet anytimemins = 100 texts for £12 per month plus free SE k700i.
I want the k750i or the nokia 6230i.
How can I get them to give it me?

It depends on your call spend, how long you have been with O2 etc etc..
You could try saying that 3 have offered you 500 X Network mins and 500 Free Texts for £15.00 per month and see what they say

matrix999

Folks,

Just got my O2 Online Bill this morning and have noticed that instead of charging £15.00 per month for Discount 500, O2 are only charging £10.00 per month but under that it says £10.00 Line Rental Discount so overall i'm getting charged nothing for this new tariff.

Have phoned O2 this morning to check everything was in order and the advisor said its all correct and has e-mailled me confirmation of it!!

What a Result!!

xsammix

thats not fair the best they could do with the discount 500 was 25 per month plus 6230i at £69.99... left it, can get it for £65 after cashbacks on dialaphone ill go for that oce my orange contract runs out in nov.
.

matrix999

xsammix wrote:

thats not fair the best they could do with the discount 500 was 25 per month plus 6230i at £69.99... left it, can get it for £65 after cashbacks on dialaphone ill go for that oce my orange contract runs out in nov.
.

How long have you been with O2 and what did you say to the advisor when your call was connected to Retentions?

infiniti

Can someone please confirm that you have received 400 free texts on o2 discount 750, I have been with them for 4.5 years and spend about £60 a month and have requested that I be moved onto discount 750. They will do that for me but will only give me 100 free texts....they claim that heir system will only allow 100 free...

Any ideas how to push them for the full 400

djohnsonhk

Just got my Discount 500 tarriff and a free k750i.

It's actually 400 texts and if you go over, you pay for it on your bill but up to an additional 100 texts are refunded every three months. Hence 500 free texts - a bit confusing, but I think that's right...

I had been a customer for 5 years (my tarriff was on BT Genie for those of you who remember that far back), and I had never had an upgrade. Ever. I told them I was still using my Nokia 3210. Which I may or may not be using anymore...

Also interestingly, the girl I spoke to referred to it as 'The Three contract'...

rodders

I got Discount 500 for £15 with 100 texts. I tried to get more texts by phoning back again but got the same excuse that their system system couldn't handle it. Still it is a good deal. I also got a new K750i for £30 which I have just sold for £231.51 on eBay. This means that O2 are paying me approximately £1 per month (after eBay fees).When you think of the standard deals that O2 are offering, I think that anyone that gets the Discount 500/750 has done very well.