O2 New Retention Tariff Discount 500 / Discount 750

Stephen81_2

I've been with O2 for a year now and have just tried to put the advice given into practice. I was originally on the online 200 tariff (£30), just been offered 500 x-network minutes and 400 free texts for £15 by claiming 3 had offered me 500 x-network and 500 free texts for £15. Also moaned about the fact that I'd be missing out on a new handset if I stayed with them and was then offered the Sony Ericsson K750i for free.

Greatly appreciate the advice given on the site! :j

matrix999

Good Stuff Stephen81

That is a good result!! Well Done! Better to stay with O2 than going to 3, O2 have a much better network and call sucess rate!

matrix999

Hi Folks,

Has anyone managed to get a breakdown of call charges on the Discount 500 tariff.

I would like to know if calls to 0800/0500/0845/0870/0844 numbers are incuded in the inclusive mins?

Do the mins roll over?

Can anyone on this tariff already confirm any of the above?

Thank you

Sam32_2

I've been with O2 for 2 years now. Phoned them to ask for my PUK no. and was asked why? explained that I had been offered a better deal by 3. I was originally on the online 300xnet off peak tariff (£20), just been offered 750 x-network anytime minutes and 400 free texts for £20 and also mentioned if they would throw in a bluetooth headset they said they would credit my account with £40. I also asked for a new handset and they offered me the Sony Ericsson K750i for free.

reliable65

sam 32 what phone number did you use?

matrix999

Thats a good deal Sam32 Well Done!!

If you feel that 750 mins is too much there is a tariff that will give you 500 mins for £5 less per month - Just a thought!

matrix999

Just to advise O2 Online Customer wishing to speak with the retentions team the number is 0870 600 7102 Option 2 Option 2

reliable65

Have I done ok?

please advise -( i know nothng about tariffs etc)

I have been with 02 for 9 months

im on 02 30 PLAN( 30 FREE MINS AND NO TEXTS) FOR £15 A MONTH

BILL IS USUALLY AROUND £30


Right just rung em and they said it is £84 to cancel my remaining contract

Told them what you lot were saying on here

she came back with

1. free sony k750i phone
2.250 x network minutes and 100 texts for £15 a month
3.new contract will start from Monday
4, waive £84 cancel fees


Does this mean i can phone other networks/mobiles/landlines and get 250 mins a month?


This sounds too good to be true after i have been paying £15 a month for 30 mins and no texts

please tell me there are no hidden costs

raju_2

Reliable, You got a good deal considering that You have not completed your current contract. Also considering the new phone that You got thats fabulous.

Saint_Chris

Daughter has been with o2 for 12 months and contract is up for renewal on the 27th July. She is on the on-line plan 200 at a cost of £30 a month. I rang retentions and told them that i had contacted orange and they would do the same deal for £20 a month with a free nokia 6230i.............and hey presto o2 have agreed to do it for the same price. Daughter is made up with that as she gets
200 mins x-network............500 texts........120 picture messages...........200 mins internet....

At a tenner a month cheaper she is made up.......