O2 New Retention Tariff Discount 500 / Discount 750

mufiecas

hi,
i'm on o2 500 off peak minutes and 500 text for 15 pounds and thinking of leaving o2 i sent them letter to their disconnections department.few days later someone from retention called me and offered me this

1) 500 xnet mins/500 texts SE and a free w850i for 20 pounds

or

2) 400 xnet mins/500 texts and a free SE w850i for also 20 pounds but with Long Weekends for 6 months


I told them I don't need the minutes and the he gave me this offer

250 xnet mins/500 texts and a FREE SE W850i for only 9 pounds.


Do you guys think I should just accept the offer because I told them I need to think first.Afraid if i call them back later i would not be given this kind of offer again,I accepted the offer straight away.Is the offer good enough?

jbatista

mufiecas wrote:

hi,
i'm on o2 500 off peak minutes and 500 text for 15 pounds and thinking of leaving o2 i sent them letter to their disconnections department.few days later someone from retention called me and offered me this

1) 500 xnet mins/500 texts SE and a free w850i for 20 pounds

or

2) 400 xnet mins/500 texts and a free SE w850i for also 20 pounds but with Long Weekends for 6 months


I told them I don't need the minutes and the he gave me this offer

250 xnet mins/500 texts and a FREE SE W850i for only 9 pounds.


Do you guys think I should just accept the offer because I told them I need to think first.Afraid if i call them back later i would not be given this kind of offer again,I accepted the offer straight away.Is the offer good enough?

I think you got yourself a very god deal there. As I said I manged to get 500 mins and 500 texts out of them and a new D900 all for £20 a month-I regularly spend way over £35 each month so I think you did pretty well.

jj2579

Hi Guys
Any advice is much appreciated.
I'm on a 12 month O2 750 anytime x net mins for £35 per month which comes to an end next month. I've also got 50 texts which is enough, the only prob is the minutes arent enough. I use about 900 minutes every month and was wondering do O2 offer anything to someone like me that needs a lot of x network mins. There are some good O2 online double talker minute tariffs but I joined the high street and not sure if they can offer me something comparable. Thx

Rince

mufiecas wrote:

hi,
i'm on o2 500 off peak minutes and 500 text for 15 pounds and thinking of leaving o2 i sent them letter to their disconnections department.few days later someone from retention called me and offered me this

1) 500 xnet mins/500 texts SE and a free w850i for 20 pounds

or

2) 400 xnet mins/500 texts and a free SE w850i for also 20 pounds but with Long Weekends for 6 months


I told them I don't need the minutes and the he gave me this offer

250 xnet mins/500 texts and a FREE SE W850i for only 9 pounds.


Do you guys think I should just accept the offer because I told them I need to think first.Afraid if i call them back later i would not be given this kind of offer again,I accepted the offer straight away.Is the offer good enough?

Hi mufiecas, i've been on the O2 online sim only, 500 off peak mins and 500 texts for £15 for years. I tried to change a few months ago and rang O2 and they wouldn't upgrade me or do anything because I was on sim only online. Is this the same tariff you've been on ? What did you put in the letter as the deal you've got is great, I would be happy on that one. Thanks.

mufiecas

Rince wrote:

Hi mufiecas, i've been on the O2 online sim only, 500 off peak mins and 500 texts for £15 for years. I tried to change a few months ago and rang O2 and they wouldn't upgrade me or do anything because I was on sim only online. Is this the same tariff you've been on ? What did you put in the letter as the deal you've got is great, I would be happy on that one. Thanks.

Hi rince,
I was on the same tariff as you before.I dont put much on the letter but I do really think by requesting PAC code you can get better deal.Furthermore when the guy from retention department called me I lied to him I have took the contract with other network.This surely scares them.Have you surpassed the 12/18 months contract?The guy told me it will cost more to terminate a number so they have to retain any present customer to avoid any losses.Good luck to you though.

jswaminathanuk

mufiecas wrote:

hi,
i'm on o2 500 off peak minutes and 500 text for 15 pounds and thinking of leaving o2 i sent them letter to their disconnections department.few days later someone from retention called me and offered me this

1) 500 xnet mins/500 texts SE and a free w850i for 20 pounds

or

2) 400 xnet mins/500 texts and a free SE w850i for also 20 pounds but with Long Weekends for 6 months


I told them I don't need the minutes and the he gave me this offer

250 xnet mins/500 texts and a FREE SE W850i for only 9 pounds.


Do you guys think I should just accept the offer because I told them I need to think first.Afraid if i call them back later i would not be given this kind of offer again,I accepted the offer straight away.Is the offer good enough?

Hi,
You secured a very good deal I am looking for similar. Do you have remember the name of the person or some other detail so I can also bargain my renewal to similar
Cheers
Swami

PAUL-BAG

I dont have a pay as u go phone. I want a contract phone but dont know what is best.

My Details

30-45mins per day Any network (Through out the whole day)
75 Text Messages

Please someone help me?

I have a phone already and i dont care if i get one with the contact or not.

mufiecas

jswaminathanuk wrote:

Hi,
You secured a very good deal I am looking for similar. Do you have remember the name of the person or some other detail so I can also bargain my renewal to similar
Cheers
Swami

I think it was James and his extension no. is 47521.Good luck to you

Rince

mufiecas wrote:

I think it was James and his extension no. is 47521.Good luck to you

Sod - Wish i'd asked you for that infomation before I rang O2, although i'm happy with what I got.

Told O2 I want to cancel contract and asked for PAC code, the woman did me a dead. Didn't want to pay anymore than £15 so got 75 mins xnet anytime, 300 texts and a new SE W610im with freebies for £14. I only use about 60 mins anyway.

Will look on this site more often next time !

2makeit

Well o2 have done it again and got me.:mad: :mad:

£20/month for 50 mins and 25 texts for the remaining 6 months
or pay £120 to cancel

I've still got the rest of this month to use my 200 mins and 50 texts.
(this was£35/month)

I still need to pay for last months(£48.28) and this months £35


I'm going back to pay as you go, as the home phone is adding up and its all too much for me.