edited 30 November -1 at 1:00AM in Broadband & Internet Access
73 replies 5.6K views
I recently registered for the tiscali broadband as advertised on radio/t.v. I was sent an update advising when I should received my kit, it did not arrive when advised, which meant I rang them to enquire, after 15mins of a call which cost me £2 I was then advised it will be despatched asap. The kit was received a few days after but upon receipt a modem had been delivered instead of the wireless router as purchased, it is now a month since I ordered online & still no router, I have rang again since & felt fobbed off & told it would be despatched that was 2 weeks ago now, at another cost of £2 per call, no wonder the broadband package is cheap, I think they earn their profit by charging high call charges! I am still without & have e-mailed them twice to save some cash... Has anyone else suffered with their poor service?:mad:
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