3 Retention Deals

the_tired_one

Old_Gold wrote: »

In your previous contracts what has your usage been? Have you gone over your limit, etc.?

Never gone over limit in previous contract.

It was a 400 min /100 texts package.

They told me how good I had been

Anon

Did you get this from phoning 333 (thinking of leaving) or did the special retentions team phone you?

Also, is it better (assuming you get "the call") to go for 18 months, £10 per month, £150 credit or 18 months, £10 per month with Nokia N95 (assuming new and selling - not checked the prices yet!).

Many thanks

Anon

PoshGurung

the_tired_one wrote: »

Never gone over limit in previous contract.

It was a 400 min /100 texts package.

They told me how good I had been

I handed in my notice today, waiting for the magic call. I have never gone over my limit in a previous contract so going to see what happens. The deal you've got is very very good. If they don't offer me anything similar I'm going back to pay as you go for a while.

PoshGurung

Oh also wondered do you think asking to end your contract rather than getting a PAC code will make it less likely the rentention team will call?

the_tired_one

PoshGurung wrote: »

Oh also wondered do you think asking to end your contract rather than getting a PAC code will make it less likely the rentention team will call?

Asking for a PAC code more or less says 'I'm going and I aint coming back'.

When you ring to cancel - ask for your number to be transferred over to PAYG - that way you have leverage (and they still have something to entice you back to)

the_tired_one

Anon wrote: »

Did you get this from phoning 333 (thinking of leaving) or did the special retentions team phone you?

Also, is it better (assuming you get "the call") to go for 18 months, £10 per month, £150 credit or 18 months, £10 per month with Nokia N95 (assuming new and selling - not checked the prices yet!).

Many thanks

Anon

I initially called '333' and went through to cancellations.

The calls I got back were from '07782333333'. Operators name was Fameeda. Best operator Ive ever dealt with.

PoshGurung

the_tired_one wrote: »

Asking for a PAC code more or less says 'I'm going and I aint coming back'.

When you ring to cancel - ask for your number to be transferred over to PAYG - that way you have leverage (and they still have something to entice you back to)

what is payg?

tappet_rattle

PoshGurung wrote: »

what is payg?

pay as you go;)

MMAFan

the_tired_one wrote: »

Asking for a PAC code more or less says 'I'm going and I aint coming back'.

When you ring to cancel - ask for your number to be transferred over to PAYG - that way you have leverage (and they still have something to entice you back to)

Hi, is there a charge to transfer from contract to pay as you go?

GoodFun

MMAFan wrote: »

Hi, is there a charge to transfer from contract to pay as you go?

There is no charge for transfer to pay as you go.