3 Retention Deals

NJG_2

Thats an incredible deal! I've been with them for about 6 years and on my current deal 3+. My contract has been rolling the last couple of months and I've been paying £10 for 500 mins/100 texts plus the £5 internet add-on. They wanted to charge me £110+ for the Bold and I've begrudgingly agreed on the HTC Hero for £70 and am already having second thoughts...

Mungo1977

gtaz wrote: »

Hi all,

I been trying to negotiate a deal with 3 for the HTC Hero but they refuse to budge completely!!

I pay £28pm and have requested my PAC code, I called them back and the woman I spoke with went onto T-Mobile's site and saw the deals for £27.50pm & £30pm over 18 months and completely refuse to match it!!

Is there anything I can do at all? All 3 keep telling me is that there are no offers on this phone at all and 24 months for £35pm is all they will do..

Do I have to give up and go elsewhere for this phone?

Keep trying with 3. I've called them just under 20 times within the last 10 days, the last time i tried was 2 days ago & they said that they wouldn't budge on £35 for the HTC hero ... Today i recieved a call from 1 of the operators who i spoke to 5 days ago offering me the htc hero for £25 on a 24 month contract (500mins, utld text, internet & 3-3calls) - this operator offered me the deal when i originally called & they said that they would ring back in "5 mins" ... i think mins = days!!! - needless to say i snapped their hand off !!!

It seems to be pot luck with their call centre & their staff don't talk to each other when offering deals.

Radsteral

I barely spend them, only pay extra when calling 0845/0870 numbers sometimes..
the reaon i was looking to change was reception at home, but the other networks dont offer any greater reception..and likely t mobile/o2 will slap it up to a 40 quid for this phone and minutes
Thanks.

NJG_2

I've been with them for about 6 years and on my current deal 3+. My contract has been rolling the last couple of months and I've been paying £10 for 500 mins/100 texts plus the £5 internet add-on. The deals they've been offering have been poor and I don't like my Nokia e71.

I called today for my PAC and was offered the Nokia 5800 or their new INQ for £5 p/m (not including internet). They wanted to charge me £110+ for the Blackberry Bold and I've begrudgingly agreed on the HTC Hero for £70 and am already having second thoughts...

What do you guys think? Am I paying a premium for downgrading and being tied into another 18 months...

gtaz

Well, I have tried and tried and the best I could get was £25pm, 500mins, unlimited texts, unlimited net but £147 up front. I don't want to pay £147 up front as you can get the phone, the G2 version (this is the same?) for free on £30pm. They wouldn't split the cost over the 18 months either which was annoying as I would have said yes..

Oh well, have to leave then..

RussWWFC

I am coming to the end of an 18 I use unlimited internet and around 50 texts per month. The best deal I can see is £15 per month on month to month basis which is what I want for now. Anyone been offered anything better?

RussWWFC

RussWWFC wrote: »

I am coming to the end of an 18 I use unlimited internet and around 50 texts per month. The best deal I can see is £15 per month on month to month basis which is what I want for now. Anyone been offered anything better?

They couldn't offer me better when I rang but I am fairly happy with that. I am happy with the network running my jailbroken iPhone 3G and want to keep my options open if Apple's new iPhone is super duper compared to my current one

friendlyguy

My contract expires next Friday. Current deal was 12months, free Nokia E71, 500mins and 100txts, £20/month (inc £10 loyalty discount), with £5 for unlimited internet.

I'm happy with the phone and it is in good condition. Just got off the phone with customer service and the best i could be offered was the £15 sim-only deal available. It is pretty decent: 300mins, unlimited texts, unlimited internet. but what really !!!!ed me off is that the same deal is available to new customers, and I wasnt really offered anything for my 5 year loyalty to them.

having said that, out of all the networks that is the best sim-only deal considering it has unlimited internet included. what do you guys think?

cheers,
FG

happywarmgun

FG: I'd stay put and wait for the new year. If you're happy with your E71 - I'm sure come Jan you'll be able to stay on your tarriff, but get a phone upgrade to flog on ebay for 200 quid - that works out more than the 120 quid saving you would get from a fiver a month over 24 months and is cash in your pocket now...

edison1457

Is this is a good deal?

e63 with 75 mins unlimited texts and unlimited internet.