3 Retention Deals

badabing

have been offered a LG 990i for £17 a month...

750 mins
150 texts
50 video mins
50 Picture messages
£5 of downloads


Is this phone any good???

scooter100_2

scooter100 wrote: »

Have finally given in to the relentless phone calls from 3. They have now offered the N97 for £26.79 pm which is far cheaper than anyone else is offering it for so im quite happy with that.

Received N97 today.Rang 3 to confirm price plan and they now deny offering it for that price. Representative took great pleasure in telling me i was stuck with contract if sim card had been put in phone. I took great pleasure in telling him i hadnt even opened the box. They are now (allegedly) listening to phone calls then calling me back next week. When (if) i am proved correct i will tell them to shove phone and contract where the sun doesnt shine. T w a t s.

starM

Hi, I am currently on 500 mix & max tariff paying 10 a month - its a promotional tariff £8 discount. I am due for an upgrade on 10/07. Has anyone got this tariff and contacted 3 for an updrade? and what mobiles did they offer?

Thanks
MS

Chivalry

scooter100 wrote: »

Received N97 today.Rang 3 to confirm price plan and they now deny offering it for that price. Representative took great pleasure in telling me i was stuck with contract if sim card had been put in phone. I took great pleasure in telling him i hadnt even opened the box. They are now (allegedly) listening to phone calls then calling me back next week. When (if) i am proved correct i will tell them to shove phone and contract where the sun doesnt shine. T w a t s.

had exsact same thing last time i upgraded... the bloke promised me loads.... and when my first bill vcame there was nothing showing on my contract of all the extra bits i had been promised.... after weeks or argueing and phone calls and emails... and them claiming not to have any recording of that "perticuler" original phone call i was left with nothing but a crappy contract.... which is why next month when my contract expires i shall take great pleaser in tellinh each and every person that phones me to offer me some deal to stay... to go %^&* themselves......
Have heard a few other opccasions of this happening too,,,, its rediculous that theres nothing u can do about it...

cymru

There is! Ask for an email to confirm all details. Works fine. Everytime. Its only fair for all.

jonnywells

What a truly infuriating company, i cant get a single deal out of them....keep on banging out the same old naff.

Are you people going though the 333 then options 4 and 3? Or is there a way to talk to someone in england who might help a little more?

JockMcJock_2

>What a truly infuriating company, i cant get a single deal out of them....keep on banging out the same old naff. <

Same here nothing they are not offering to new customers or what is on there website, cashback killer deals long dried up.

duflet26

Are you people going though the 333 then options 4 and 3? Or is there a way to talk to someone in england who might help a little more?

That's who i started with but had no success, i find that in the good old days if you rang between 6pm and 8pm you used to get glasgow but i don't think it happens anymore.
When you feel like giving up trying they will ring 1-2 weeks before your pac code expires.

If they don't then look elsewhere - i told them i was getting a cracking deal on t-mobile or virgin and they said the weren't bothered..a couple of weeks ago i got a decent upgrade. Just a matter of time

LeeSouthEast

Just given 30 days notice and requested my PAC code. I've been with 3 since the beginning.. but they've !!!!ed me off once too many times now. Phoned up to upgrade, and wouldn't offer me anything any old new customer can't get. Then when I told them to shove their "valued premium customer" offer, had the cheek to demand a £10 "administration fee" to move 2 price plans lower than I'm on !

Goodbye 3, Hello O2!

chrissyxx

LeeSouthEast wrote: »

Just given 30 days notice and requested my PAC code. I've been with 3 since the beginning.. but they've !!!!ed me off once too many times now. Phoned up to upgrade, and wouldn't offer me anything any old new customer can't get. Then when I told them to shove their "valued premium customer" offer, had the cheek to demand a £10 "administration fee" to move 2 price plans lower than I'm on !

Goodbye 3, Hello O2!

You are in the same situation as I was Lee. I too had been with them since the beginning, but was only ever offered what was on the website, despite several infuriatingly long phone calls .
I always ended up paying extra every month for using too many texts etc, but even so, apparently I wasnt a valued enough customer to want to keep. (I must have been valued last time, as I had been on £14pm loyalty discount then, so not sure what's happened in meantime!) It was even more galling to read about other people's great deals, who had only been with 3 for 18 months or so. I got fed up with 3 treating me like a mug to be honest, trying to make out they were giving me special discounts when they never actually were, and told them that's why I was leaving. Their final offer was a paltry £10 one off payment to stay, talk about insulted! They seem to be losing customers in droves, and can't seem to see it. Have been with Virgin a month now, and am much happier. Good luck!