3 Retention Deals

GunJack

Anything happening over the last couple of days?? Offers getting better/worse??

jlj_2

with 3 days to go before my last contract ended (which I cancelled 4 weeks earlier), I phoned to ask about roaming abroad and using the PAYG which I was about to go onto, They offered me Direct VTT 500. Thats 300 voice minutes, 25 video minutes, 150 texts, 25 video or picture messages and £5 downloads. They have said its 5 months free then £5 month for 7 months - no handset. I accepted as it seems a good deal so i'm hoping it works out as they promised.

anonymousie

Ha Ha Ha Ha Ha

Did that hollow laughter echo enough?

Just been onto 3 re upgrading to N95. Yesterday they "didn't havea ny in stock" today, apparently they can offer me (after lots of "why do you want this particular phone, I have lots of good phones" malarky) N95 on a 18 month deal at £45/month:rotfl: :rotfl:

Some upgrade with "customer loyalty" etc....Do I feel "valued" umm no!

Even O2 shops are doing it on a £30/month 18mo tarriff!

So I think I'll get a new n95 and request a PAC to see what they can come up with as a SIM only deal for DH (so far only been offered the £5/month with no free months..)

bearing

Well my 30 days are up today, I did not receive one phone call from Three with any deals.

Yesterday I called them to find out when my 30 days were up (playing dumb as I new it was the 29th), the lady informed that as a valued custumer they could offer me some great deals. The 'great' deals she gave me were frankly rubbish. One of which was the VTT500 for £10/month and that was with no handset.

So what am I doing wrong?

GunJack

bearing - nothing, the deals change all the time, and will depend on your useage, received calls/texts, and many other factors. Just have to see if what you get offered is worthwhile to you at the time.

nanjo

4 days to disconnect, CS call me and offered me 500 min 100 txt no phone for £5/month, I am on VTT700 now, still not decided

Cheddar_2

anonymousie wrote: »

Ha Ha Ha Ha Ha

Did that hollow laughter echo enough?

Just been onto 3 re upgrading to N95. Yesterday they "didn't havea ny in stock" today, apparently they can offer me (after lots of "why do you want this particular phone, I have lots of good phones" malarky) N95 on a 18 month deal at £45/month:rotfl: :rotfl:

Some upgrade with "customer loyalty" etc....Do I feel "valued" umm no!

Even O2 shops are doing it on a £30/month 18mo tarriff!

So I think I'll get a new n95 and request a PAC to see what they can come up with as a SIM only deal for DH (so far only been offered the £5/month with no free months..)

This is exactly the same spiel (and offer) given to my wife about 2 weeks ago. My contract's up next week and we both wanted the N95 with 3.

Anyone any idea when 3 are gonna buck their ideas up and start becoming competitive with the N95 deals? I want my new phone

Quinny_2

Well,3 excelled themselves today.

I rung up,and asked for my PAC code,and the lady on the other end,in the Indian call centre,tried all ways to get me to stay with them.

Firstly I told her I was unhappy at the 'loyal' discount that I was offered on the VTT 2600 package,of £20, (Down from £100 to £80.) and she went to speak to her supervisor,and she came back with an astounding £5 extra off that!!!!! After I told her that a friend of mine and his wife,have the VTT 2600 for £50,which is a genuine story,she then went away,and then came back and said that in with the £75,I could have 2000 minutes,100 texts,£40 worth of downloads,a new phone,and £60 instant credit.I told her I wasn't interested in the £40 downloads,and could they not deal on that,and give me a cheaper rate,to which she then came back with £70 pm,an NO PHONE!!!!!!

At that point,I said that they obviously didn't regard me as a loyal customer after all,and could I have my PAC code immediately,to which I got it.

But fair play to her for trying,and I thanked her accordingly.

So I'm now on the hunt for a new tariff.

Ken.

rotate

Hi
Rang 3 on Saturday to give a months notice to terminate contract and asked for my PAC code .
The lady said please stay,we can offer you 200 minutes and 200 texts a month for £25,I asked if this was their best offer,she said yes and just gave me the PAC code.
Is this the normal 3 "none"retention policy these days?

fonesaver

Was that deal with a new handset?

I just got 300 mins and 150 texts for £5 per month with a £25 credit so works out at 5 months free and then 7 months @£5 on 12 month contract and £5 per month thereafter for as long as I don't want a handset upgrade.