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3 Retention Deals

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Comments

  • Sui_Generis
    Sui_Generis Posts: 1,177 Forumite
    Part of the Furniture Combo Breaker
    Yes thanks but there's very little in the specs, For some reason when I try to select a phone in the SE website the screen goes blank - I'll try it in Safari instead. Ironically the Nokia website works fine ;)
  • EAB2
    EAB2 Posts: 167 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Yes thanks but there's very little in the specs, For some reason when I try to select a phone in the SE website the screen goes blank - I'll try it in Safari instead. Ironically the Nokia website works fine ;)

    Perhaps try the virginmobile site for better spec detail

    http://www.virginmobile.com/vm/payMonthlyPhones.do


    click on the 'technical stuff' and 'what you get' tabs after selecting your phone
  • Sui_Generis
    Sui_Generis Posts: 1,177 Forumite
    Part of the Furniture Combo Breaker
    Thanks will do.
  • TELREA
    TELREA Posts: 26 Forumite
    Sorry peeps if this has been already asked...my contract is due to finish on the 10/10...ideally i would like a n95 8 gig,have already rang 333 a week ago and was offered it for £24 a month which is £4 a month more than i pay and the same price new customers can get it at:confused: So when i ring again on Wednesday should i ask for my PAC,or give my 30 days notice and asked to be moved to PAYGO at the end of the 30 days in reality which is gonna get you a call from retentions i need to take my number if i don't get offered something decent so am i right in asking for my PAC then???:confused:



    TEL.
  • Sui_Generis
    Sui_Generis Posts: 1,177 Forumite
    Part of the Furniture Combo Breaker
    An update - read a few reviews on the N95 and the SE890/902. Then got a surprise call from Three from India and got a new round of prices on the phones!

    N95 £25 down from £45
    N95 8Gb £105 down from £125

    I then mentioned the C902 as the reviews are pretty good and was offered it for £20 which seemed good. Anyone think I could do better? Anyway decided to accept that just to get a look at the phone.

    Any comments/thoughts?
  • Somerset
    Somerset Posts: 3,636 Forumite
    Part of the Furniture Combo Breaker
    '3' aren't doing good deals for leaving customers. I posted earlier as I'm past my 18 months - I gave cancellation notice and waited. In the first week I had two phone calls from 3, one offering standard new deal off their website, other offering a deal with way too few minutes (obviously didn't look at my usage). Then nothing. Today I rang ( last minute !!! ) as my disconnection date is tomorrow. They were absolutely not bothered. They offered the £21 700 mins or texts again (per website). I refused. Then he offered an £11 discount on current plan (750 mins & ? texts £35pm - was the £17.50pm when I signed up). Since I only use the calls not texts the 700 mixnmatch at £21 is cheaper than the £24 he was offering.

    Basically what he said was '3' are offering the best deals on the market. They are losing existing customers looking for better than the advertised deals. I said I could sign up as a new customer via quidco cashback and refer-a-mate which would drop my cost to £14 pm on the 700 mixnmatch, but basically he wasn't interested. He just kept banging on about how good their deals were and offered nothing else.

    So I'm one person who waited till the last minute but still wasn't offered anything good - they don't seem bothered about retaining existing customers.
  • bluedove
    bluedove Posts: 233 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    3' aren't doing good deals for leaving customers. I posted earlier as I'm past my 18 months - I gave cancellation notice and waited. In the first week I had two phone calls from 3, one offering standard new deal off their website, other offering a deal with way too few minutes (obviously didn't look at my usage). Then nothing. Today I rang ( last minute !!! ) as my disconnection date is tomorrow. They were absolutely not bothered. They offered the £21 700 mins or texts again (per website). I refused. Then he offered an £11 discount on current plan (750 mins & ? texts £35pm - was the £17.50pm when I signed up). Since I only use the calls not texts the 700 mixnmatch at £21 is cheaper than the £24 he was offering.

    Basically what he said was '3' are offering the best deals on the market. They are losing existing customers looking for better than the advertised deals. I said I could sign up as a new customer via quidco cashback and refer-a-mate which would drop my cost to £14 pm on the 700 mixnmatch, but basically he wasn't interested. He just kept banging on about how good their deals were and offered nothing else.

    So I'm one person who waited till the last minute but still wasn't offered anything good - they don't seem bothered about retaining existing customers.

    Same here my contract runs out tommorow, they rang me and offered Nokia 3120, but i did not want the phone, i asked to swap it with Nokia 6500 and pay the difference but they told me it is ot possible, i'll try to speak to team in glasgow tommorow (ONLY IF I CAN GET THE DIRECT NUMBER TO THEM AS THE OFF SHORE GUYS CANNOT CONNECT ME) if i try tommorow and no luck i'll be heading to another network.
    Though the vision may not be the true future of man but it can't be completely beyond his control.
  • mpazza
    mpazza Posts: 137 Forumite
    Last day tomorrow and havent had a call for three weeks (£15 cant remember how many mins etc but not as good as the £5 month 500mins 100 texts nokia 6500 I got in June on my wifes phone) Any idea how long I should leave it tomorrow what time do they finish I dont want to go on to PAYG on Thursday!?
  • Last day tomorrow and havent had a call for three weeks (£15 cant remember how many mins etc but not as good as the £5 month 500mins 100 texts nokia 6500 I got in June on my wifes phone) Any idea how long I should leave it tomorrow what time do they finish I dont want to go on to PAYG on Thursday!?
    the off shore guys are on till about 9pm but they won't offer you anything spectacular, their offer is always the ones on their website.
    Though the vision may not be the true future of man but it can't be completely beyond his control.
  • Rung them today- the offers where no better than the dvertised rates. Was also given the "we are already the cheapest" speech. Told them i am still wanting to leave so will see if i get a call

    Thinking move to one f the sim only deals (for a bit of cashback) before returning with the raf a quidco
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