3 Retention Deals

DazedByTheLight

Hi, I am not bothered about losing my number. It will reduce the number of people who shouldn't have my number anyway and I can just text my number to those people who need it.

Postcard

Jeff121 wrote: »

You wont be able to port your number back onto 3, I already asked this question as I am doing same as you, signing up as a new customer.
I will ask for my PAC code and port my present number onto a Tesco sim card so that I dont lose the number, not sure if I could port it from Tesco back to 3? but cant port from 3 to 3.
I had the same experience as you, offered a c...p deal and can do better as a new customer.

I found it very easy using a virgin sim. Took two working days to port number from 3 to virgin and then another 2 working days to port it back. No hassle at all.

tbs79

Just got my PAC code. For my current contract I have 500minutes any network for £15/month for life. They offered me Sony Ericsson C902 or LG U990 Viewty or N95 8Gb for £75 all on my current plan. If I decide to go to any mix and match plans then I would have the same deals as all new customers.

sat384

tbs79 wrote: »

Just got my PAC code. For my current contract I have 500minutes any network for £15/month for life. They offered me Sony Ericsson C902 or LG U990 Viewty or N95 8Gb for £75 all on my current plan. If I decide to go to any mix and match plans then I would have the same deals as all new customers.

It sounds like they're not budging on the mix and match deals. I thought that if I held out, then they'd give me a better deal on those, but it doesn't seem likely after reading people's thoughts on here.

I'm swaying towards moving to Orange now.

lazymoezy

I got the £17.50 deal from 3 which gives me 750mins and 150 texts, 18 months contract, however, they say it will go to £35 so I cannot continue it, im in my last month and they offered me fr £18 per month, 500 flex mins/texts, a Nokia 6500 phone of w910i and free msn I think.

Comparing the both, the deal I have now is better so surely they should beat the current deal I have with them in order to keep me as a customer. Talking about existing customers, I think 3 are just simply a joke in keeping existing customers.

rash.m2k

lazymoezy wrote: »

I got the £17.50 deal from 3 which gives me 750mins and 150 texts, 18 months contract, however, they say it will go to £35 so I cannot continue it, im in my last month and they offered me fr £18 per month, 500 flex mins/texts, a Nokia 6500 phone of w910i and free msn I think.

Comparing the both, the deal I have now is better so surely they should beat the current deal I have with them in order to keep me as a customer. Talking about existing customers, I think 3 are just simply a joke in keeping existing customers.

Yeah they are a complete joke! I got 500 mins for £15 plus other offers and after selling the phone the contract was totally free, I simply can't beleive they can't offer me a similar deal as an existing customer, it simply annoys me!

sat384

rash.m2k wrote: »

Yeah they are a complete joke! I got 500 mins for £15 plus other offers and after selling the phone the contract was totally free, I simply can't beleive they can't offer me a similar deal as an existing customer, it simply annoys me!

Yeah, they definitley seem to have got worse at retaining their customers. I've been with them for a few years, and they were very good at first, however I presume that was down to getting a large enough chunk of the market share. That view seems to have changes somewhat now!

gromituk

My current contact is 12 months of 300+150+25+25+£5 for £5 a month, with no phone. I've just been offered the same (or 18 months) with a 3120 classic. I tried it on to get a 6500 slide (as this model is also free on Mix and Match) but they wouldn't have it. However, the amount extra I've paid this year is tiny, and I have their £5 3G broadband "for existing customers" which they could potentially have used as a lever to get me to stay (in theory it doubles in price if you leave), so I can hardly complain, can I? The phone will also be dispatched immediately (contract doesn't run out for another three weeks).

To summarise: blooming good value.

loz_the_guru

Hello Everyone,

Sorry to jump in, but ive an unusual question and I thought someone here might be able.

Last year I negotiated a new contract with 3, that worked out at 10 p/m for 500mins, 100 texts on a 12 month contract. This, they told me, was a lifetime offer, and I was very happy with it.

Now my contract is up for renewal again, and id quite like to stay on a similar deal. Ive two questions:

Firstly, is my deal as good as im likely to get? Or should I try to beat them down even further?

Secondly, i'd quite like a second simcard with an identical offer on it. What are my chances of getting this deal twice?

Hermann

Just renewed and got the following ...

LG Viewty (Refurb)
500 Mins
100 texts

£5 a month for life (18 Month Min)

Was on 300 mins/1000 texts for £17.50 (18 month half price due to rise to £35)

Gave 30 day notice and also asked to go to PAYG.
Within a few days was offered Viewty/500mins/100texts for £10. Same deal offered over a week of calls which I refused then heard nothing.

On last day of contract I phoned 3 and asked for retentions to call me that day. They phoned back about an hour later and offered the deal for £5 which I took. Phone arrived next day.

I was over the £17.50 most months of the previous contract with one month being £90 odd :eek:
Situations changed now so hoping to keep in the allowance with the extra mins on this deal. Might go over by a few texts some months but should still be a worthwhile deal.