HSBC (merged threads)

Palerie-head

Hi all

Still no joy for Palerie-head. Cash was due in my account yesterday at 4pm, received snooty note from HSBC this morning reiterating the test case and saying that I will be receiving a letter telling me that my case has been held until after the test case.

Are these people thick?????? I have a court judgement!! I have sent a letter today to HSBC (every address I could find!) plus their solicitors, my county court, the finiancial ombudsman, daily mail financial pages and even my MP! I've given them until Tuesday to pay up and then it's off to court I go!

Grrrrrrrrrrrrrrr!!!!!!!!!!!!

Jollygiantswife

bingobella wrote: »

Bank; HSBC
Amount claimed: £2778.00
Amount won: £2500.20 (90% of my initial claim)
<O:p</O:p
1<SUP>st</SUP> wrote to the bank 29th May :mad:

1<SUP>st</SUP> Response 6<SUP>th</SUP> June 2007 we are looking into the matters :mad:

Decided to wait the 8 weeks as the banks were paying up at that time.

Emailed them on 17<SUP>th</SUP> July to say where’s my money.

Reply 18<SUP>th</SUP> July to say we are still dealing with it. :mad:

Went on holiday at this time thought I would have an offer letter waiting for me when I got back.

26<SUP>th</SUP> July returned from holidays to find nothing, and heard about the Test Case and thought it was all over. :mad:

Checked internet banking to find a message there waiting for me to say why hadn’t I returned the acceptance to the £2500.20 that they have offered me on 21<SUP>st</SUP> July. :beer:

<O:p</O:pReplied saying I hadn’t received the offer letter, HSBC blamed Royal Mail.

6<SUP>th</SUP> August went into the branch and asked them to print a copy of the offer letter.

7<SUP>th</SUP> August offer letter signed and faxed back.

8<SUP>th</SUP> August email to say I have to sign a new acceptance letter with the terms referring to the “Test Case” :mad:

13<SUP>th</SUP> August still no 2<SUP>nd</SUP> acceptance received, went to the branch again and asked them to print it out.

14<SUP>th</SUP> August 2<SUP>nd</SUP> acceptance letter signed and faxed back – you should get your money in 14 days (28<SUP>th</SUP> August).

16<SUP>th</SUP> August low and behold £2500.20 sat in my bank account 2 days after 2<SUP>nd</SUP> acceptance letter was sent, Thank You HSBC.:beer: :j :j :j :j :beer:

I want to say a big thank you to Martin :money: and all other posters :T Everything was of great help and I cannot thank you enough for sharing all your experiences

Bingobella xxxxxxx

WOW Bingobella I am sooo pleased for you! There's hope for me yet!! I think I was one day behind you so my money is due in on 29th August.

So what's first on your to do list?

What a great start to the weekend - you'll no doubt be celebrating tonight!!!

Well done !

Nicky x

Palerie-head

Discoevered a link to the FSA direction on another site that might mean the light at the end of my tunnel!

According to section 6.1 'This decision takes effect on 27th July' - my judgement was given on 25th July, so I really can't see how they can possibly be refusing to pay out!!

I've messaged the lovely Heidi (do we think she is one person or does everyone hide behind the one name???)

katiekittykat

Still no statements or a reply!!!!!!!

What should i do?

king7

king7 wrote: »

what is the most hsbc can charge you in 1 month and do you know how much they charge each time you go over your limit?

thx

can anyone help me with this one?

cheers

alison999

im not sure, ive been wondering this myself. but im not sure if theres a DAILY limit rather than a monthly one

tracepppp

bingobella wrote: »

Bank; HSBC
Amount claimed: £2778.00


I want to say a big thank you to Martin :money: and all other posters :T Everything was of great help and I cannot thank you enough for sharing all your experiences

Bingobella xxxxxxx

Yea Well Done!! BIG sigh of relief for you then

:beer: Have one on me tonight!!

Cheers
TraceP x

tracepppp

Palerie-head wrote: »

Discoevered a link to the FSA direction on another site that might mean the light at the end of my tunnel!

According to section 6.1 'This decision takes effect on 27th July' - my judgement was given on 25th July, so I really can't see how they can possibly be refusing to pay out!!

I've messaged the lovely Heidi (do we think she is one person or does everyone hide behind the one name???)

Hope it works out! Think Heidi is Work Experience & Rigsby is the Boss

Palerie-head

Heidi
Stinks at
Bloomin'
Customer Care!

Jollygiantswife

Palerie-head wrote: »

Heidi
Stinks at
Bloomin'
Customer Care!

Hee! Hee! Hee!!!!!:rotfl: :rotfl: :rotfl:

i reckon it's the name of their computer - she's not real - that's why all of her answers are non-committal - it only gives standard answers regardless of the question!