Get Xmas pressies from Amazon? Use Amazon's price promise

TOBRUK

pinginal wrote: »

I said something along the lines of...I purchased this item, it has now gone down in price by, I was very disappointed to see this and would appreciate a refund. Didn't make any reference to their terms and conditions, but I can't see how doing so would be a bad thing. Up to you how you word it really. I think I read somewhere that someone just emailed an order number and got a refund!

Thank you pinginal for that it's very much appreciated, I don't know why but the 'thanks' button has gone on my moneysavingexpert!

mum67

It really is a well hidden secret. I looked all through the Amazon site and couldn't find it anywhere. My son bought a psp game only a week ago and they have reduced it by £5.50 which is a lot of money to him so I have sent an email requesting a refund. Will wait and see what happens. Thanks to everyone for the tip though.

98sidney

I emailed amazon last nite after martins prog, got reply today refunding me £2 not much but it buys a jar of coffee and milk for me so I am happy.

TOBRUK

In the step by step instructions to claim the refund it says to quote the Amazon.co.uk order number, however I am only able to see the 'tracking number' is this what I need to quote or am I looking in the wrong place??

TOBRUK

Oops, sorry I've just found it - forgive me I have a touch of flu and that is my excuse!

bluepricey

thanks everyone just got 8.98 back yipee and lost 7lb's on my diet good day for me

TOBRUK

Well, I have just sent them an email although I noticed that I placed the order on the 8th December! I shall have to wait and see what they make of it - it will only be under £6 but that is a lot when you are on a tight budget

Whatever happens thank you to the person who posted as it will be very useful to know for future purchases.

zobiwan

Hi all

I requested refund late yesterday afternoon and had the reply within minutes, Just got a refund of 22.06. Some of my items had only gone down by 60p but when there's 5 or 6 of them it adds up. Anyway, better in my pocket than theirs!!

zobiwan

Hi all

I requested refund late yesterday afternoon and had the reply within minutes, Just got a refund of 22.06. Some of my items had only gone down by 60p but when there's 5 or 6 of them it adds up. Anyway, better in my pocket than theirs!!

krazyk

It looks like you cannot get a refund on items bought within Amazon Marketplace, which I guess is fair enough. Got a few quid coming my way on the other 2 items, though. :-)

Iif you go to the link below and type in "refund 30 days" in the Search Help Topics box on the right you'll get a list of policies for each item of item sold:

http://www.amazon.co.uk/gp/help/customer/display.html?nodeId=3149521

Saying this there isn't much info here and I've requested a direct link from them.

Krazy K.