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Get Xmas pressies from Amazon? Use Amazon's price promise

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Comments

  • Thanks very much - I've claimed just over a tenner & told a few mates. None of us knew anything about this so much appreciated!

    Splash
  • Excellent, I just got £0.99 back!

    :rotfl:
  • Trazza
    Trazza Posts: 23 Forumite
    I got this reply from Amazon

    We are only able to adjust the price of an order in instances where
    less than thirty days have passed between the date on which an order
    was dispatched and the time that an item is reduced in price on our
    site.

    So it's 30 days from the date of dispatch rather than order date .

    Trazza
  • After receiving my MSE email yesterday, I duly contacted Amazon requesting a refund. This morning I have received an email from Amazon stating that they do not offer a 30 day money back guarantee!!!! Mmmmmmm!!!!! I will be contesting this - watch this space!!!
  • Pollycat
    Pollycat Posts: 35,680 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Great tip.

    I checked this out on the 2 CDs that I bought in December and they'd both gone down BUT the cheaper prices takes me under the 'Free Supersaver delivery' offer level (which I opted for) so I would have had to pay for delivery, which would have been more than the saving.

    Is it worth 'trying it on'?

    Polly
  • TOBRUK
    TOBRUK Posts: 2,343 Forumite
    Can I ask how exactly do you word this email for a refund, do you just say something like:

    I have purchased this item order number ...... and as it has dropped in price within 30 days of purchase I believe I am entitled to a refund of the difference according to your terms and conditions

    Can anyone tell me please?
  • pinginal
    pinginal Posts: 301 Forumite
    TOBRUK wrote: »
    Can I ask how exactly do you word this email for a refund, do you just say something like:

    I have purchased this item order number ...... and as it has dropped in price within 30 days of purchase I believe I am entitled to a refund of the difference according to your terms and conditions

    Can anyone tell me please?

    I said something along the lines of...I purchased this item, it has now gone down in price by, I was very disappointed to see this and would appreciate a refund. Didn't make any reference to their terms and conditions, but I can't see how doing so would be a bad thing. Up to you how you word it really. I think I read somewhere that someone just emailed an order number and got a refund!
  • catshark88
    catshark88 Posts: 1,099 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Mortgage-free Glee!
    I have just been given a refund of £9.01.

    Many thanks to OP.
    "Have nothing in your houses that you do not know to be useful, or believe to be beautiful." William Morris
  • pinginal
    pinginal Posts: 301 Forumite
    Pollycat wrote: »
    Great tip.

    I checked this out on the 2 CDs that I bought in December and they'd both gone down BUT the cheaper prices takes me under the 'Free Supersaver delivery' offer level (which I opted for) so I would have had to pay for delivery, which would have been more than the saving.

    Is it worth 'trying it on'?

    Polly

    Have the CDs been delivered yet? If so, it's definitely worth doing. Even if they haven't it's still worth a try. As mentioned before they don't charge when items have gone up in the same order, so I doubt they'd charge you delivery.
  • pinginal
    pinginal Posts: 301 Forumite
    hutch610 wrote: »
    Isit it just christmas time or does this apply all year round?
    All year round!
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