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The Top Regular Savers Discussion Thread
Comments
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Hanley online smart saver
I opened this account this morning as a new customer and it gave me the option to fund immediately with a card payment.
I was then given an application reference while informed my account application is being completed.
welcome pack to follow by post to allow online access.1 -
6.3%, so it was one of the better ones in that most dropped by the full 0.25% or worse.
"sincerely apologise if the opening sentence of our previous email did not come across as clear or well-written."
Should of is not a matter of perception, and is the latest in a long line of email mistakes they have had to apologise for. That it was contained in an email that should have been received weeks ago takes the biscuit. We have no evidence that anyone received the notification on time.
Ultimately I doubt the ombudsman would do anything if anyone were to take it that far; withdrawals are allowed and clearly defined. It would be a bigger issue if the likes of Dudley did similar (as they temporarily allowed withdrawals because of the reduction, but to access the money outside of that you would have to close the account.)
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I never got the original notification. Nor did I get the "may not of got" one, and I haven't picked up the drop to 6.3 any other way. My account has definitely dropped to 6.3. Complaint coming on.
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Hanley BSThe main problem with this response from Hanley is that it contravenes their own T&Cs — which state that "If we reduce the interest on your account, we will write to you 14 days before we make the change."
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Hanley BSNot really; their own T&Cs for this specific product state "
If we reduce the interest on your account, we will write to you 14 daysbeforewe make the change."0 -
I've just reached 6k in my issue 5 Melton RS, I think I'm correct in thinking the interest rate drops for amounts over 6k have I got that right if so, I'll stop funding it now.
I choose the rooms that I live in with care,
The windows are small and the walls almost bare,
There's only one bed and there's only one prayer;
I listen all night for your step on the stair.0 -
To keep things fair, they should implement the changes 14 days from sending the email
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No big deal, but ... the eligible Postcodes appear to be missing from the end of the Vernon RS details on the Page One listing.
p.s. just wanted to say many thanks for this RS thread, I find it to be a superb reference source and also to be both highly educational and informative.
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SH88SH88Posts:77ForumiteNo big deal, but ... the eligible Postcodes appear to be missing from the end of the Vernon RS details on the Page One listing.
I've spotted what happened, it was a data migration issue.
When I moved the listings into excel I used the split text to columns functionality on all the listings as a job lot and set a colon as the delimitator. The Vernon listing originally included a colon before the postcodes so it had split this listing into 3 columns rather than two, therefore when it was copied across to p1 of this thread the postcodes weren't carried across as they were in the third column.
This has now been corrected.
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Melton
Interest rate drops to 2.5% once over £5,999.99
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