octopus new tariff july v1

vic_sf49

m_c_s said:

Lorian said:

Just to add here V3 has gone and the more expensive V2 is the offer now 

I have not seen that before. Removing the newer V3 and then reverting back to V2 as the latest would suggest V3 gas was very popular and probably exceeded some sort of sales limit they may have set.

They've done it a few times this year. And one month, they seemed to change the tariff daily, for about a week.

They've got up to version 6 one month, and a version 7 in another. One or both of those reverted to a previous, more expensive tariff.

I think one changed after a few hours too. Not sure if they'd made a mistake with that one. 

2010

vic_sf49 said:

m_c_s said:

Lorian said:

Just to add here V3 has gone and the more expensive V2 is the offer now 

I have not seen that before. Removing the newer V3 and then reverting back to V2 as the latest would suggest V3 gas was very popular and probably exceeded some sort of sales limit they may have set.

They've done it a few times this year. And one month, they seemed to change the tariff daily, for about a week.

They've got up to version 6 one month, and a version 7 in another. One or both of those reverted to a previous, more expensive tariff.

I think one changed after a few hours too. Not sure if they'd made a mistake with that one. 

You are correct.
Been done a few times before.
I've just come off July v7.
In August they had 6.
And one month they didn't just switch back to the previous one but went back to the first one of that month.

WiserMiser

vic_sf49 said:

WiserMiser said:

vic_sf49 said:

But one reason I stay with Octopus, is it's very easy to contact them, especially by email, as I hate phoning and talking to people.

You may be favourably impressed if you phone Octopus.  In my experience they usually answer pretty quickly, being 0808 it's always a free call, they understand and speak English well, know their stuff and the line is loud and clear.

My phone rings, and I stare at it from across the room. 

Sounds like you were fat fingered, signing up for telephony when you wanted a telepathy service ! 😈

jak22

Just a suggestion for anyone who's changed one tariff only and is on full amount direct debit - to check it's still setup correctly after the single tariff swap - i.e. the next bill and email and online account give a date for a full amount debit and not reverted to some smaller regular monthly amount...

wrf12345

Same thing happened to me a while back so a bug in their system they have not bothered to update

gpman

Octopus 12M Fixed January 2026 v1

Unit rates and Standing Charges up