Civil Enforcement PCN

kryten3000

I would mention the VRM error because you provided the booking reference in the initial appeal and CEL should have checked it and realised it was for the wrong vehicle and offered the £20 admin fee option.

Their failure to offer this is a breach of the Single Code of Practice and may cause them to withdraw from the POPLA process (in which case you win).

Otherwise it is is a strong defence point.  

Don't even think about paying the scammers.

Kaipa88

This is Civil Enforcements response via Popla.. they are now asking me to respond 

Gr1pr

All normal,  you are at the popla comments stage,  so go through their evidence pack, make a set of short comments based on their failures and anything that backs up your case

Coupon-mad

I don't understand how you paid to park at a car park that doesn't offer that option. Is there a pay to park area adjacent, and you used the wrong area?

Did you mention to POPLA that you paid for the wrong car, or not?

By the way ... just look how many VRMs were not fully entered! Clearly their keypad has an issue. Loads of those cars have only 5 digits recorded and the one starting PE and ending AV took three attempts to get the stupid keypad to take it properly!

Kaipa88

My point is I paid for the wrong car so hopefully Popla let me pay £20 instead of £60/£100

Yes I mentioned it to them 

Coupon-mad

Kaipa88 said:

My point is I paid for the wrong car so hopefully Popla let me pay £20 instead of £60/£100

Yes I mentioned it to them 

No, POPLA have no power to do that.

Kaipa88

So what am I contesting exactly? I’ve already told Popla the reason I’m appealing is because I miskeyed the reg plate. There’s no other excuse on my part 

Le_Kirk

Just as well that POPLA decisions are not binding on the motorist.

Kaipa88

I’m not sure what you mean by this…

Coupon-mad

Coupon-mad said:

Kaipa88 said:

Yes I have a popla verification code from the appeal rejection letter 

Do a POPLA appeal (see NEWBIES thread third post), including the two standard points about unclear signs and no landowner authority.

But make your first point that you did pay in advance for an e-permit and CEL's reply in the appeal rejection that the JustPark option "isn't available for this location" is plainly wrong, due to it being offered here:

https://www.justpark.com/uk/parking/york/s/humber-primary-care-providence-place-bridlington-york-yo15-2qw

I can't decide whether to mention that the payment was for the wrong vehicle. Maybe not. That was something you should have said prior to POPLA stage.

As long as you did as advised - and supplied that evidence - then you have a chance ... but it doesn't matter if you lose at POPLA, as you will never pay this fake PCN anyway.