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Economy 10 & Smart Meters

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  • PZ19
    PZ19 Posts: 555 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    Cheers, I definitely will keep an eye out. I was with the installer when he called EDF and definitely Said e10. We shall seenthough.  I don’t have. A lot of faith in them 😂
  • Scot_39
    Scot_39 Posts: 3,622 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    edited 23 June at 3:40PM
    Actually if your times are similar to mines the off peak and HW should probably have been on since 2pm - subject to tank thermostat.

    And they were downloaded with the fitter present (iirc they were in @Rosie1001 case.)

    Did meter fitter or EDF not give you your E10 timings ?

    My times are midnight-5am, 1-4pm and 8-10pm GMT - cannot remeber how close EDFs were now - they can be a bit regional in theory - at least traditionally.

    So maybe it now says rate 2 and the LC1 is present in the bottom RHS of display.
  • QrizB
    QrizB Posts: 18,576 Forumite
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    I'd get some grommet strip and put it around the holes in that metal case. It's probably not going to chafe through the insulation on your meter tails but better safe than sorry!
    This sort of stuff (an example, not a specific recommendation):
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • PZ19
    PZ19 Posts: 555 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    QrizB said:
    I'd get some grommet strip and put it around the holes in that metal case. It's probably not going to chafe through the insulation on your meter tails but better safe than sorry!
    This sort of stuff (an example, not a specific recommendation):
    Been all right for 24 years, with no issues, but that’s a good piece of advice
  • PZ19
    PZ19 Posts: 555 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    edited 23 June at 7:01PM
    Scot_39 said:
    Actually if your times are similar to mines the off peak and HW should probably have been on since 2pm - subject to tank thermostat.

    And they were downloaded with the fitter present (iirc they were in @Rosie1001 case.)

    Did meter fitter or EDF not give you your E10 timings ?

    My times are midnight-5am, 1-4pm and 8-10pm GMT - cannot remeber how close EDFs were now - they can be a bit regional in theory - at least traditionally.

    So maybe it now says rate 2 and the LC1 is present in the bottom RHS of display.
    The trouble is I’ve not used the water today so tank should be full at reasonable temperature anyway.  Not used 1kwh yet as been out all afternoon.  I am not convinced they have sent the timings through yet.  Wasn’t sure why he didn’t give me IHD yet either.  
  • Scot_39
    Scot_39 Posts: 3,622 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    My smart meter - but its old now -as smets1 - was E10 on the day - luckily fitted just before my afternoon slot - so not only poked by fitter in test mode - but tested hands free as it were - before the fitter left site.

    No idea why didn't leave an IHD - only heard suppliers skipping that for flats when too far away.

    Thought they had to be paired to meter.  Maybe they can trigger that remotely now if send you one.

    Again mine worked on the day - and given a mini demo - and a little booklet - (ah those were the days - paper user manuals with your purchases) - it might have taken EOn a few days though to download the rates to the meter and so visible on the IHD (ex VAT initially and no SC - or at least not added to the daily price).

    Is absence of a functioning IHD part of the Ofgem new smart failings compensation - or just the WAN ?
     


  • PZ19
    PZ19 Posts: 555 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    edited 24 June at 10:19AM
    Scot_39 said:
    My smart meter - but its old now -as smets1 - was E10 on the day - luckily fitted just before my afternoon slot - so not only poked by fitter in test mode - but tested hands free as it were - before the fitter left site.k

    No idea why didn't leave an IHD - only heard suppliers skipping that for flats when too far away.

    Thought they had to be paired to meter.  Maybe they can trigger that remotely now if send you one.

    Again mine worked on the day - and given a mini demo - and a little booklet - (ah those were the days - paper user manuals with your purchases) - it might have taken EOn a few days though to download the rates to the meter and so visible on the IHD (ex VAT initially and no SC - or at least not added to the daily price).

    Is absence of a functioning IHD part of the Ofgem new smart failings compensation - or just the WAN ?
     


    Seemed to switch water on last night ok and went off at 0030 as expected (should be 2330 but hour difference in BST).  Woke up this morning to a power cut in the area haha. Said LC2 on this morning when power came back and water was on, and water is still on now which shouldn’t be at this time (should be off at 0800 BST).  I presume LC2 means it’s on the off peak circuit then?  
    No price info in it yet though..but at least the main part seems to be working ok with the off peak circuit being ok, or at least it did last night, not sure why it’s still on at 10am.  Think the tank is at it’s temperature though so no electricity being used
  • Inchoc1
    Inchoc1 Posts: 1 Newbie
    First Post
    Hi
    I'm on an 'exotic' meter (used to be a 'complex' for my off- peak electricity (standard variable off peak tariff) and a standard variable tariff for rest of my electric.
    I get off peak rates for charging my (fairly new) storage heaters and hot water for 7 hours overnight and 3 hours in the afternoon - I find the afternoon charge very good as it keeps me warm in the evening.
    I had an old black RTS meter until about 3 years ago when it went wrong - had a really bad experience with supplier over that.
    Rang them around a year ago about RTS as I suspected my (second hand) replacement could still be RTS but was told I'd get a letter if I was affected - got letter end of May(!) saying I'd be put on SV  tariff for everything from 1/7/25.
    I don't want to give up afternoon charge - but can't find any company who offers it. Can anyone help please?
  • QrizB
    QrizB Posts: 18,576 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    Inchoc1 said:
    I don't want to give up afternoon charge - but can't find any company who offers it. Can anyone help please?
    Lots of options. For example:
    - Economy 10, if you're with a supplier that offers it.
    - Smart Economy 9, from OVO.
    - Snug Octopus, from Octopus.
    There are other tariffs from other suppliers, too.
    Inchoc1 said:
    I get off peak rates for charging my (fairly new) storage heaters and hot water for 7 hours overnight and 3 hours in the afternoon - I find the afternoon charge very good as it keeps me warm in the evening.
    How new is "fairly new"? New enough to be Lorlt 20 compliant? New enough to be HHR models?
    When they were installed, were they sized for Economy 7?
    You might find that they work perfectly well on E7, without the afternoon boost.

    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • Scot_39
    Scot_39 Posts: 3,622 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    Inchoc1 said:
    Hi
    I'm on an 'exotic' meter (used to be a 'complex' for my off- peak electricity (standard variable off peak tariff) and a standard variable tariff for rest of my electric.
    I get off peak rates for charging my (fairly new) storage heaters and hot water for 7 hours overnight and 3 hours in the afternoon - I find the afternoon charge very good as it keeps me warm in the evening.
    I had an old black RTS meter until about 3 years ago when it went wrong - had a really bad experience with supplier over that.
    Rang them around a year ago about RTS as I suspected my (second hand) replacement could still be RTS but was told I'd get a letter if I was affected - got letter end of May(!) saying I'd be put on SV  tariff for everything from 1/7/25.
    I don't want to give up afternoon charge - but can't find any company who offers it. Can anyone help please?

    Its very late notice - who is your supplier.
    Is that only comms - others have ben sending rts related mail for several months- others years prior to previous rts cutoff.

    It sounds horribly like you may have fallen down the rabit hole of your supplier no longer supporting your tariff - and that associated with it being on rts - and tge old hard cut off date - moving you onto single rate svt.

    That normally in past when seen has been linked to not accepting a meter upgrade - normally a modern smart meter alternative.  So if you like single rate  their final backstop.  But seen wording recently that Ofgem were allowing more tariffs to end with the rts cutoff.  And you may be on one older deal even after the rts replacement.

    Have you had but ignored any other comms re rts in recent months ?  Did you reject smart meter option 3 years ago ?

    It might / could be helpful if you could gives us the setup / meter arrangement put in place for the failed rts restricted feed supply (only live 3 and 7).


    If your heaters are modern their are some that can operate purely off of one feed if rewired  so may not even be strictly dependent on meter switched restricted feeds.

    Although there is a risk of setting device timers differently from off peak or low rate times on other more complex tou. and needing wiring changes.

    If your not particularly practical / familiar with terms like restricted feed (driving the wiring thats only live in your case 7 + 3 hours at off peak times) etc- do you have family or friends to help you understand. 

    Did you need say any electrical work 3 years ago when meter changed ?

    To be more specific we would need to know more about your current set-up.

    NSH
    Make / Model
    Single electric supply or both 24/7 live (e.g. for fan or digital control module and on sone boost heater) and restricted live for charging (7+3)

    HW
    If tank, does it use a meter restricted supply (your 7+3)
    single heater or two.
    (Larger tanks will have 2 - one from meter restricted feed and/or timer switch - another from live often with boost timer switch)
    Others only one heater from restricted or timer  or from a hybrid boost heater control 
     
    Meters
    Can you supply meter models.

    Photos with tail wiring - serial numbers redacted - and CU / fuse boxes  would be great if possible.



    I assume you were told single rate svt.  Applied to existing meters for the July 1st date.


    For now since you mentioned heaters are nsh and get the 3 hrs in afternoon to boost heating I will assume that your old rts fed hw and heaters and want to keep a restricted feed - even if timing different.

    And that over the year you use enough off peak energy to make e7 pay (around third - normally far higher for anyone using nsh and hw immersion in tank for most needs )

    So possible route forward
    Contact supplier
    Ask if svt date correct if no longer rts.
    Ask if can get a smart upgrade and on a tariff close to the 7+3.
    If they wont support an older split tariff like e10(see *) for you on a new meter - but do ask - ask if can get a smart meter upgrade to one on economy 7 /  e7 with alcs - a restricted feed - for your water and heaters.

    (*) Another user @Rosie1001 persuaded her supplier  EDF to relent and provide e10 (again night afternoon and evening boost)  to maintain her suplly closer to her old legacy off peak with afternoon boost rather than e7.


    That might allow easier switching than an old 2 meter, possibly 2 mpan setup has been in past attempts to move.


    Many like Ovo and SP - have been say fitting e10  smart meters or alternative time settings  in place of old rts  In last several months.  Ovo e10 at least split 3 off peaks periods with night + afternoon and late evening boosts.

    Shame yours hasn't seen fit to do so.

    The one definite open option ive thought about if lose e10 at my next meter upgrade - for meter restricted feed with afternoon boost being Snug Octopus - that gives at least 6 hrs overnight plus 1 afternoon off peak boost.  But you require a smets2 alcs smart meter to comtrol charging the heaters and to be in a good signal area.
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