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Economy 10 & Smart Meters

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  • PZ19
    PZ19 Posts: 555 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    Rosie1001 said:
    PZ19 said:
    Got the same letter today from EDF saying they stopping E10.. 3 options, smart meter, shop around, do nothing.  That’s very helpful when I have 2 MPANs and separate curcuit for water and storage heaters .  Nice of them to give me a bit of notice😀. Their answer when speaking to them is to put everyone onto E7, so you lose the 3 hour extra boost, which means it may not be enough to heat storage heaters in winter, and claim it’s an industry wide thing, rather than take responsibility for people (especially older in flats) going cold in winter…
    I’m with EDF …and I’ve just got economy 10 recently 

    push and complain , if losing the boost will make a difference to your comfort especially in the winter like it would me you will need it

    escalate to a complaint and email and document everything … sometimes it’s all down do who you get managing your account 

    I had two mpans , now I’ve got one only , they decommissioned the other one ..I’ve got storage heaters as well 

    they did say if the meter communication was poor , I’d end up on eco 7 , but it works perfect now 

    it was a long drawn out process ,but I got it in the end 
    Yes just been reading your thread, interestinG
  • PZ19
    PZ19 Posts: 555 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    edited 30 May at 8:55AM
    This is my current set up, looks like were installed 2001, so presumably out of certification period?  Are these actually RTS meters? Not sure they are.  What questions should I be asking, meter wise, when the installer comes before he starts putting one in?  I want to make sure that the circuit heating the water/storage heat remain connected to the cheaper electricity periods only, whether that be E7 or hopefully E10 with EDF or another supplier.

  • QrizB
    QrizB Posts: 18,576 Forumite
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    edited 30 May at 10:49AM
    They're not RTS meters.
    The left-hand one is set with E7 timings but the only load connection is to the always-on fourth terminal.
    The right-hand one has your legacy tariff timings but the only load connection is to the timed fifth terminal.
    They can be replaced by a single 5-terminal smart meter with the circuits from the LH meter connected to terminal 4 and the RH meter circuits connected to the 5th terminal.
    Or with a 4-terminal smart meter with an external contactor to replicate the load switching capabilities of a 5-terminal one.
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • PZ19
    PZ19 Posts: 555 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    QrizB said:
    They're not RTS meters.
    The left-hand one is set with E7 timings but the only load connection is to the always-on fourth terminal.
    The right-hand one has your legacy tariff timings but the only load connection is to the times fifth terminal.
    They can be replaced by a single 5-terminal smart meter with the circuits from the LH meter connected to terminal 4 and the RH meter circuits connected to the 5th terminal.
    Or with a 4-terminal smart meter with an external contactor to replicate the load switching capabilities of a 5-terminal one.
    Thanks I’ll make sure that’s what happens, thanks for all your help.  So basically EDF are using the rts switch off to hassle people to get onto smart meters using the threat of tariff changes?  Nice tactic!
  • WiserMiser
    WiserMiser Posts: 144 Forumite
    100 Posts Name Dropper
    QrizB said:

    The left-hand one is set with E7 timings but the only load connection is to the always-on fourth terminal.
    Looks more like E5½ !
  • QrizB
    QrizB Posts: 18,576 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    QrizB said:

    The left-hand one is set with E7 timings but the only load connection is to the always-on fourth terminal.
    Looks more like E5½ !
    Yes, I didn't want to complicate things further 😀

    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • WiserMiser
    WiserMiser Posts: 144 Forumite
    100 Posts Name Dropper
    PZ19 said:
    QrizB said:
    They're not RTS meters.
    The left-hand one is set with E7 timings but the only load connection is to the always-on fourth terminal.
    The right-hand one has your legacy tariff timings but the only load connection is to the times fifth terminal.
    They can be replaced by a single 5-terminal smart meter with the circuits from the LH meter connected to terminal 4 and the RH meter circuits connected to the 5th terminal.
    Or with a 4-terminal smart meter with an external contactor to replicate the load switching capabilities of a 5-terminal one.
    So basically EDF are using the rts switch off to hassle people to get onto smart meters using the threat of tariff changes?  Nice tactic!
    EDF may have sent a mailshot to everyone with a multi-rate meter (Profile Class 02 in the S-number).  It may have been too difficult to filter out only those with an RTS.  They won't lose any sleep if it also scares a few people without RTSs to accept a smart meter; they get fined if they fail to meet their government imposed targets.
  • PZ19
    PZ19 Posts: 555 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    PZ19 said:
    QrizB said:
    They're not RTS meters.
    The left-hand one is set with E7 timings but the only load connection is to the always-on fourth terminal.
    The right-hand one has your legacy tariff timings but the only load connection is to the times fifth terminal.
    They can be replaced by a single 5-terminal smart meter with the circuits from the LH meter connected to terminal 4 and the RH meter circuits connected to the 5th terminal.
    Or with a 4-terminal smart meter with an external contactor to replicate the load switching capabilities of a 5-terminal one.
    So basically EDF are using the rts switch off to hassle people to get onto smart meters using the threat of tariff changes?  Nice tactic!
    EDF may have sent a mailshot to everyone with a multi-rate meter (Profile Class 02 in the S-number).  It may have been too difficult to filter out only those with an RTS.  They won't lose any sleep if it also scares a few people without RTSs to accept a smart meter; they get fined if they fail to meet their government imposed targets.
    Yeah I’m not bothered about having smart meters, in fact I’ve asked them over the years for one and they not been bothered.  I’m a numbers guy so more interested in the tariff change to be honest. As long as the new meter is wired correctly and still has the water/heat circuit separate in order to receive cheaper electricity periods then that’s all I’m concerned about
  • WiserMiser
    WiserMiser Posts: 144 Forumite
    100 Posts Name Dropper
    PZ19 said:
    This is my current set up, looks like were installed 2001, so presumably out of certification period?
    Nope, the orange stickers show it was some time after November 2010.  That means they're certified until November 2030.  Tell EDF that they're not RTSs and they're certified for another five years and see whether they will back down.  If they refuse to budge you could ask for a deadlock letter so that you could go to the Energy Ombudsman.  That's a bit of a bluff because the Ombudsman probably wouldn't uphold your complaint but it might nudge EDF to go for a softer target.
    If EDF are adamant you could consider switching to a friendlier supplier, but they may be reluctant to offer equivalent tariffs.
  • PZ19
    PZ19 Posts: 555 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    edited 30 May at 12:22PM
    Cheers @WiserMiser this is the letter they sending out, so it looks like they are getting rid of E10, forcing people to get smart meter (which I don’t have a problem with) and putting them on a E7 tariff, or like you say, saying to people see if you could get E10 or something similar elsewhere.


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