eBay simple delivery (merged)

soolin

rose_sparky said:

It’s clothes.

Printing my own label is no problem.

When I go to the SD option, which does show RM, I can’t get any further, no matter where I click it seems to be stuck.

The thread has got a bit long, but there are some screenshots back somewhere. Basically you need to go into your settings find SD and turn off Evri if you can’t use it, that leaves just RM available. However, allowing just one option increases the postage cost to the buyer, plus eBay have also said they may over ride it if buyer can’t use the service you have left. Make sure you then click on SD and find the appropriate parcel size and if you want buyer to pay for the label, opt for buyer pays. If you choose seller pays then you still get sent a label but you have to pay for it. 

soolin

This is probably a good place to start:

https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/simple-delivery?id=5575&st=3&pos=1&query=Simple%20Delivery&intent=Simple%20delivery&lucenceai=lucenceai&docId=HELP1805

scroll down that page and you’ll see a link to set your postage preferences, both Evri and RM are offered under SD  but you can opt to choose just one if that is all you can use. 

https://www.ebay.co.uk/ship/prf

ChangFai

Been able to use custom postage for months now, but today, I can only use Simple Delivery.
I know the item would cost £3.90 to post using Royal Mail, where ebay says it will be £3.38.
So have just added £3.90 to the listed price, and offered free postage, but of course that will probably put off buyers.
Ebay is now so quiet anyway, it just does not seem worth the hassle anymore.

savergrant

ChangFai said:

Been able to use custom postage for months now, but today, I can only use Simple Delivery.
I know the item would cost £3.90 to post using Royal Mail, where ebay says it will be £3.38.
So have just added £3.90 to the listed price, and offered free postage, but of course that will probably put off buyers.
Ebay is now so quiet anyway, it just does not seem worth the hassle anymore.

If ebay are offering a discount on the actual postage price why not just let them take the hit? If you offer free postage (seller pays) ebay will deduct that amount from the buyer transaction and purchase a label on your behalf anyway, so you are just adding 52p to your item price.

ChangFai

savergrant said:

ChangFai said:

Been able to use custom postage for months now, but today, I can only use Simple Delivery.
I know the item would cost £3.90 to post using Royal Mail, where ebay says it will be £3.38.
So have just added £3.90 to the listed price, and offered free postage, but of course that will probably put off buyers.
Ebay is now so quiet anyway, it just does not seem worth the hassle anymore.

If ebay are offering a discount on the actual postage price why not just let them take the hit? If you offer free postage (seller pays) ebay will deduct that amount from the buyer transaction and purchase a label on your behalf anyway, so you are just adding 52p to your item price.

I guess it's old age, but I just don't understand that.

My Post Office are ultra fussy, so I just presumed, they would knock back the £3.38 postage back, and I would be left not knowing what to do.

But, basically, unless I go buy a printer, then I can not use ebay, then?

soolin

ChangFai said:

savergrant said:

ChangFai said:

Been able to use custom postage for months now, but today, I can only use Simple Delivery.
I know the item would cost £3.90 to post using Royal Mail, where ebay says it will be £3.38.
So have just added £3.90 to the listed price, and offered free postage, but of course that will probably put off buyers.
Ebay is now so quiet anyway, it just does not seem worth the hassle anymore.

If ebay are offering a discount on the actual postage price why not just let them take the hit? If you offer free postage (seller pays) ebay will deduct that amount from the buyer transaction and purchase a label on your behalf anyway, so you are just adding 52p to your item price.

I guess it's old age, but I just don't understand that.

My Post Office are ultra fussy, so I just presumed, they would knock back the £3.38 postage back, and I would be left not knowing what to do.

But, basically, unless I go buy a printer, then I can not use ebay, then?

It does pay to actually read the announcements and also get your head around the changes as it is easy to lose out if you don't research major changes like this. I know this thread has got large and a bit unwieldy but a skim read might be useful. I'm not sure why you think the PO wouldn't take a valid RM label?

To answer your specific questions, and based on how SD works at the moment- as ebay are still tinkering with it. Firstly, if you offer free postage and load youritem price by £3.90 that's going to make you more expensive than other sellers, perhaps that's why you feel your own personal sales are slipping? Your buyers will pay a premium on that full amount, if I was selling the same widget then my item cost would be £3.90 lower than yours and the buyers premium less as well. My buyers would then see a postage cost of between £2.70 and £2.98 undercutting you by at least £1. My postage charges on SD look cheap as I also offer Evri.

I'm selling more parcel size things at the moment than I have for ages and virtually everyone uses Evri as it has reduced the cost of my items.

Going back to your 'free' postage idea. Your buyer pays your item cost plus the £3.90 to you. Ebay then send you an SD label which they charge for you . If you then buy your own label that would be out of your own pocket. At the moment ebay are allowing a claim to be made within 14 days to recover the cost of the SD label if you are the seller, whether that will continue is not known. Potentially avoiding using SD would work, although it would be costly to your buyers, but I'm not sure I'd risk ebay continuing to refund sellers for unused labels going forward.

As for printers, I'm not sure exactly what you mean as it depends on your circumstances. Both Evri and RM - which are the SD options) have a QR code option.

ChangFai

soolin said:

ChangFai said:

savergrant said:

ChangFai said:

Been able to use custom postage for months now, but today, I can only use Simple Delivery.
I know the item would cost £3.90 to post using Royal Mail, where ebay says it will be £3.38.
So have just added £3.90 to the listed price, and offered free postage, but of course that will probably put off buyers.
Ebay is now so quiet anyway, it just does not seem worth the hassle anymore.

If ebay are offering a discount on the actual postage price why not just let them take the hit? If you offer free postage (seller pays) ebay will deduct that amount from the buyer transaction and purchase a label on your behalf anyway, so you are just adding 52p to your item price.

I guess it's old age, but I just don't understand that.

My Post Office are ultra fussy, so I just presumed, they would knock back the £3.38 postage back, and I would be left not knowing what to do.

But, basically, unless I go buy a printer, then I can not use ebay, then?

It does pay to actually read the announcements and also get your head around the changes as it is easy to lose out if you don't research major changes like this. I know this thread has got large and a bit unwieldy but a skim read might be useful. I'm not sure why you think the PO wouldn't take a valid RM label?

To answer your specific questions, and based on how SD works at the moment- as ebay are still tinkering with it. Firstly, if you offer free postage and load youritem price by £3.90 that's going to make you more expensive than other sellers, perhaps that's why you feel your own personal sales are slipping? Your buyers will pay a premium on that full amount, if I was selling the same widget then my item cost would be £3.90 lower than yours and the buyers premium less as well. My buyers would then see a postage cost of between £2.70 and £2.98 undercutting you by at least £1. My postage charges on SD look cheap as I also offer Evri.

I'm selling more parcel size things at the moment than I have for ages and virtually everyone uses Evri as it has reduced the cost of my items.

Going back to your 'free' postage idea. Your buyer pays your item cost plus the £3.90 to you. Ebay then send you an SD label which they charge for you . If you then buy your own label that would be out of your own pocket. At the moment ebay are allowing a claim to be made within 14 days to recover the cost of the SD label if you are the seller, whether that will continue is not known. Potentially avoiding using SD would work, although it would be costly to your buyers, but I'm not sure I'd risk ebay continuing to refund sellers for unused labels going forward.

As for printers, I'm not sure exactly what you mean as it depends on your circumstances. Both Evri and RM - which are the SD options) have a QR code option.

Thanks.

Can not see any way to avoid SD on the website now, something changed for me, this week.

So, with neither a Printer or a Smartphone, ebay is out for the likes of me?

And I can't see me buying either, just so I can use ebay, to get rid of the stuff I have held onto over the years.

soolin

ChangFai said:

soolin said:

ChangFai said:

savergrant said:

ChangFai said:

Been able to use custom postage for months now, but today, I can only use Simple Delivery.
I know the item would cost £3.90 to post using Royal Mail, where ebay says it will be £3.38.
So have just added £3.90 to the listed price, and offered free postage, but of course that will probably put off buyers.
Ebay is now so quiet anyway, it just does not seem worth the hassle anymore.

If ebay are offering a discount on the actual postage price why not just let them take the hit? If you offer free postage (seller pays) ebay will deduct that amount from the buyer transaction and purchase a label on your behalf anyway, so you are just adding 52p to your item price.

I guess it's old age, but I just don't understand that.

My Post Office are ultra fussy, so I just presumed, they would knock back the £3.38 postage back, and I would be left not knowing what to do.

But, basically, unless I go buy a printer, then I can not use ebay, then?

It does pay to actually read the announcements and also get your head around the changes as it is easy to lose out if you don't research major changes like this. I know this thread has got large and a bit unwieldy but a skim read might be useful. I'm not sure why you think the PO wouldn't take a valid RM label?

To answer your specific questions, and based on how SD works at the moment- as ebay are still tinkering with it. Firstly, if you offer free postage and load youritem price by £3.90 that's going to make you more expensive than other sellers, perhaps that's why you feel your own personal sales are slipping? Your buyers will pay a premium on that full amount, if I was selling the same widget then my item cost would be £3.90 lower than yours and the buyers premium less as well. My buyers would then see a postage cost of between £2.70 and £2.98 undercutting you by at least £1. My postage charges on SD look cheap as I also offer Evri.

I'm selling more parcel size things at the moment than I have for ages and virtually everyone uses Evri as it has reduced the cost of my items.

Going back to your 'free' postage idea. Your buyer pays your item cost plus the £3.90 to you. Ebay then send you an SD label which they charge for you . If you then buy your own label that would be out of your own pocket. At the moment ebay are allowing a claim to be made within 14 days to recover the cost of the SD label if you are the seller, whether that will continue is not known. Potentially avoiding using SD would work, although it would be costly to your buyers, but I'm not sure I'd risk ebay continuing to refund sellers for unused labels going forward.

As for printers, I'm not sure exactly what you mean as it depends on your circumstances. Both Evri and RM - which are the SD options) have a QR code option.

Thanks.

Can not see any way to avoid SD on the website now, something changed for me, this week.

So, with neither a Printer or a Smartphone, ebay is out for the likes of me?

And I can't see me buying either, just so I can use ebay, to get rid of the stuff I have held onto over the years.

When they announced SD early this year it was always going to be compulsory, and things have both slipped and been tweaked since then. Unfortunately one of the casualties of the system are sellers without a smart phone , and this has been discussed somewhere on here lost in the other threads somewhere. I'm sure ebay consider the amount of sellers without access to any smart phone or printer to be too low to be of concern , but possibly things might change going forward - with so much being tweaked it is difficult to say.

If you are just a very small seller, then perhaps look at selling your last few things on somewhere like FB marketplace. I would have suggested Vinted but they also use either printed labels or a QR code, so would have the same issue for you as ebay. If you do want to keep selling, then perhaps find a cheap smartphone and one of those mega cheap sim deals, I'm sure others are better placed to advise you than me on tech stuff.

Incidentally I'm old, so it's nothing to do with age, I use a smartphone, I've also loved tech (don't really understand it all though) but just love what I can now do with a smartphone!

steviebabes

Just a quick update when only selecting Royal Mail as the SD courier. The buyer paid £3.38 for tracked 48 small parcel, this is cheaper (only 7p) than on RM send an item site. You can book a collection from ebay but you cant specify the date, it just says the next available collection day. This is free but as I wanted a collection today I booked and paid the 30p to be sure. If you know you have a delivery or collection booked then I presume they would collect on that day. All in all an easy process.

ballisticbrian

soolin said

To answer your specific questions, and based on how SD works at the moment- as ebay are still tinkering with it. Firstly, if you offer free postage and load youritem price by £3.90 that's going to make you more expensive than other sellers, perhaps that's why you feel your own personal sales are slipping? Your buyers will pay a premium on that full amount, if I was selling the same widget then my item cost would be £3.90 lower than yours and the buyers premium less as well. My buyers would then see a postage cost of between £2.70 and £2.98 undercutting you by at least £1. My postage charges on SD look cheap as I also offer Evri.

Is this primarily targeted at private sellers?