BT Abolish Caller Display Charge

Edinburghlass_2

I just signed up online and within five minutes I had caller display, then sat and looked at the number and thought who the heck is that :rotfl:

As it happened it was Aliasojo from MSE so I answered!

The first call I made was answered but it didn't proceed, so as I use TalkTalk as CPS I dialled 1280 and then the free phone number just incase the automated system needed to "see" my number.

As its a free phone number Brodev, you could try signing up for it via the free phone number and see what instructions you get?

Poppy9

brodev wrote:

I also throw away my BT bills. I have checked my bank statement and they don't give my account number. Any other way of finding out? Also as I already have caller display do I have to cancel that?

You could ring your bank and ask them for the customer reference number they quote when paying BT by DD. The number should begin with 2 letters and then digits i.e. AB01234567

aliasojo

And after aliasojo attended to her screaming 5 year old who had hurt herself by jumping down the last few stairs insteading of walking like a 'normal' person...........she then signed up for this too, lol.

Should add that after Edin/lass mentioned dialling the 1280 number first, I did that too and the call just seemed to stop after the welcome to blah blah bit, so it can't made a difference. The second attempt worked fine though.

Just need someone to phone me now to try it out. :whistle:

pinkonion

aliasojo wrote:

Should add that after Edin/lass mentioned dialling the 1280 number first, I did that too and the call just seemed to stop after the welcome to blah blah bit, so it can't made a difference. The second attempt worked fine though.

The 1st twice I phoned that happened to me too - but worked fine the 3rd time (I didn't bother using 1280 on any of the calls - despite being with OneTel on CPS).

Poppy9

aliasojo wrote:

.

Just need someone to phone me now to try it out. :whistle:

Try ringing yourself with your mobile!

Edinburghlass_2

aliasojo wrote:

Just need someone to phone me now to try it out. :whistle:

Message received and understood

And it was working straight away :dance:

grumpyoldgit_2

:T
Hey - thanks for the info - I registered for the home privacy deal and got caller id display free up and running within the hour - Great stuff
:beer:
JC

April2

bbb_uk wrote:

If its just to subscribe to this new service then why not just dial the automated freephone number as quoted in my post (#43) which is 0800 916 5544. You don't need your account number for this providing you call from the houseline concerned.

Actually, you don't even need to call from the line concerned - the message asks you to enter your home phone number and I found you can enter any number you like.

In fact, I entered 5 different numbers (5 different calls) and signed up the whole family (those I knew to have caller display capable DECT phones) and activated them all.

Helen_from_yorkshire

Rang BT re another matter today and, after being on phone 30 mins one call, then cut off and 27 mins on another (is this the vent board!!!), managed to cancel my current caller display subscription. I was told they were unable to reinstate the free caller display on the phone (this wasn't available until Thursday - bizarre!) but I could use their website (https://www.bt.com/btprivacy) where I could re-activate caller display for free.

Hope this helps.

PS I had to ask for the free caller display, I don't think they would have offered so watch out!

April2

Helen_from_yorkshire wrote:

Rang BT re another matter today and, after being on phone 30 mins one call, then cut off and 27 mins on another (is this the vent board!!!), managed to cancel my current caller display subscription. I was told they were unable to reinstate the free caller display on the phone (this wasn't available until Thursday - bizarre!) but I could use their website (www.bt.com/btprivacy) where I could re-activate caller display for free.

Phone the automated line - 0800 916 5544 (takes about 3 minutes and you don't have to speak to anyone).