NEW upgraded Octopus "In Home Display"

EssexHebridean

You may as well give up hoping for the "day" tab on your account on the website to show up to date - it doesn't have that capability as far as I am aware. It sounds as though your tablet's OS (operating system)means that your account view in the app is getting treated the same as the web view for some reason, possibly because the tablet isn't on a "standard" OS. 

MouldyOldDough

Effician said:

MouldyOldDough said:

Spoonie_Turtle said:

MouldyOldDough said:

QrizB said:

MouldyOldDough said:

I see exactly the same thing only with the previous day blank!!

Do you?

I posted a screenshot of the "day" view, but you shared one of the "week" view and stated that it was identical to what you see on your tablet app.

MouldyOldDough said:

My display only shows up to 2 days ago accurately 
The previous day is shown as zero usage 

The "week" view will always do that. The "day" view gives details for today, and yesterday, and the day before etc.

MouldyOldDough said:

No I have an android(ish )tablet 
It runs a form of android 
But does not allow screenshots as android does

Does your Android tablet app give you a "day" view?

And a "live" one (noting that "live" only ever shows electricity, not gas)?

It shows live and yes I do have day tabs but they show zero use 

So the live tab shows usage, but nothing on the day tab?  Is that what you mean?

so still a day missing from available data -on both PC and Android !

But you're not on true Android as you stated previously , Android (ish) was your phrase , can i assume a custom rom based on android ? or something else. Is it something that Octopus would have full compatibility with.

its a Huawei tablet that runs an OS that is extremely similar to Android 9.0 but is not strictly Android

Effician

MouldyOldDough said:

Effician said:

MouldyOldDough said:

Spoonie_Turtle said:

MouldyOldDough said:

QrizB said:

MouldyOldDough said:

I see exactly the same thing only with the previous day blank!!

Do you?

I posted a screenshot of the "day" view, but you shared one of the "week" view and stated that it was identical to what you see on your tablet app.

MouldyOldDough said:

My display only shows up to 2 days ago accurately 
The previous day is shown as zero usage 

The "week" view will always do that. The "day" view gives details for today, and yesterday, and the day before etc.

MouldyOldDough said:

No I have an android(ish )tablet 
It runs a form of android 
But does not allow screenshots as android does

Does your Android tablet app give you a "day" view?

And a "live" one (noting that "live" only ever shows electricity, not gas)?

It shows live and yes I do have day tabs but they show zero use 

So the live tab shows usage, but nothing on the day tab?  Is that what you mean?

so still a day missing from available data -on both PC and Android !

But you're not on true Android as you stated previously , Android (ish) was your phrase , can i assume a custom rom based on android ? or something else. Is it something that Octopus would have full compatibility with.

its a Huawei tablet that runs an OS that is extremely similar to Android 9.0 but is not strictly Android

Huawei run Harmony OS so definitely not Android or even a custom Android rom & i guess not fully compatible with the home mini,  maybe call Octopus to check.

bob2302

I'm very sceptical about this being OS related - if that part of the app  didn't work at all, or didn't update, that would be a different matter.  

I unplugged my mini after after switching electricity to TE because it stopped showing live usage for gas. Looking at the day tab just now it's also showing usage up to the day before yesterday.  This is on Samsung Android. 

I just looked again and it's not working at all now. 

MouldyOldDough

Effician said:

MouldyOldDough said:

Effician said:

MouldyOldDough said:

Spoonie_Turtle said:

MouldyOldDough said:

QrizB said:

MouldyOldDough said:

I see exactly the same thing only with the previous day blank!!

Do you?

I posted a screenshot of the "day" view, but you shared one of the "week" view and stated that it was identical to what you see on your tablet app.

MouldyOldDough said:

My display only shows up to 2 days ago accurately 
The previous day is shown as zero usage 

The "week" view will always do that. The "day" view gives details for today, and yesterday, and the day before etc.

MouldyOldDough said:

No I have an android(ish )tablet 
It runs a form of android 
But does not allow screenshots as android does

Does your Android tablet app give you a "day" view?

And a "live" one (noting that "live" only ever shows electricity, not gas)?

It shows live and yes I do have day tabs but they show zero use 

So the live tab shows usage, but nothing on the day tab?  Is that what you mean?

so still a day missing from available data -on both PC and Android !

But you're not on true Android as you stated previously , Android (ish) was your phrase , can i assume a custom rom based on android ? or something else. Is it something that Octopus would have full compatibility with.

its a Huawei tablet that runs an OS that is extremely similar to Android 9.0 but is not strictly Android

Huawei run Harmony OS so definitely not Android or even a custom Android rom & i guess not fully compatible with the home mini,  maybe call Octopus to check.

No it runs EMUI 9.0 which is a ripped off version of android
It's a MediaPad M5

QrizB

MouldyOldDough said:

That is correct - yes I DO have a day tab - on both PC and Android versions of the app -

I didn't think there was a "PC app"!

Which app store did you get your Android app from? What version is it?

MouldyOldDough

QrizB said:

MouldyOldDough said:

That is correct - yes I DO have a day tab - on both PC and Android versions of the app -

I didn't think there was a "PC app"!

Which app store did you get your Android app from? What version is it?

Octopus itself and maybe not a windows "app" as such - the Octopus site itself.... but as for the version, I have no idea - it doesn't say ! It is the latest version

QrizB

MouldyOldDough said:

QrizB said:

MouldyOldDough said:

That is correct - yes I DO have a day tab - on both PC and Android versions of the app -

I didn't think there was a "PC app"!

Which app store did you get your Android app from? What version is it?

Octopus itself and maybe not a windows "app" as such - the Octopus site itself.... but as for the version, I have no idea - it doesn't say ! It is the latest version

It's still not clear to me (or anyone else, is imagine) whether you're running the Octopus App on your tablet or simply looking at the Octopus website via a web browser.

Spoonie_Turtle

QrizB said:

MouldyOldDough said:

QrizB said:

MouldyOldDough said:

That is correct - yes I DO have a day tab - on both PC and Android versions of the app -

I didn't think there was a "PC app"!

Which app store did you get your Android app from? What version is it?

Octopus itself and maybe not a windows "app" as such - the Octopus site itself.... but as for the version, I have no idea - it doesn't say ! It is the latest version

It's still not clear to me (or anyone else, is imagine) whether you're running the Octopus App on your tablet or simply looking at the Octopus website via a web browser.

For anyone else who thought - as I did - the answer to this was that the webpage doesn't have a Live tab, it does now.  Evidently I hadn't checked mine online since before the change.

Mine shows live usage (no graph), then on the Day option no data for yesterday, only Monday 3rd and before.

OP, does your Live usage have a graph with it?

Is it a bit like this:


Or like this:

MouldyOldDough

QrizB said:

MouldyOldDough said:

QrizB said:

MouldyOldDough said:

That is correct - yes I DO have a day tab - on both PC and Android versions of the app -

I didn't think there was a "PC app"!

Which app store did you get your Android app from? What version is it?

Octopus itself and maybe not a windows "app" as such - the Octopus site itself.... but as for the version, I have no idea - it doesn't say ! It is the latest version

It's still not clear to me (or anyone else, is imagine) whether you're running the Octopus App on your tablet or simply looking at the Octopus website via a web browser.

I am running Octopus app on my tablet and via a Web browser on my laptop