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Zopa Current account

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  • @PloughmansLunch Last time I manually changed my Moneybox linked account it was fairly straightforward and I did in in the app without any requirement to talk to customer support. The time before however I got referred for extra checks and had to provide a bank statement, but this was fairly straightforward to do. I agree it takes a while though and the process leaves a bit to be desired.

  • Lastly, they say you can only have up to £30 cashback per year. Do we know if this is calendar year or from the date of opening the current account? The former would allow to bank this again in January but doubt it that they are that generous and rather think they'll make me we wait until November 2025 (if the offer is still there then). 
    https://www.zopa.com/help/article/how-does-cashback-work

    How the Direct Debit cap works 

    You'll earn cashback on your first £1,500 of Direct Debits each year, which can be spent in one go or spread across multiple months. Once you hit the £1,500 cap, you won’t earn any more cashback until your allowance resets, which will happen each year on the date you opened your account. 

  • I had the offer for the Current Beta account today, and as I've used for a few years without any problems, opted in for it without any hassle.

    The only niggle I seem to have at the moment is setting up the Regular saver part, where I was putting in for it to come out on 1st of each month at £300, and tried using First Direct as my source (as that's where my salary is paid).

    When I click to finish, and it redirects me to First Direct to confirm, it says that unfortunately something went wrong (on the First Direct app) and sends me back to the Zopa app.

    Is it just me being too keen in setting it up on the first day, or has anyone else experienced this?
  • I feed the RS manually from the current account so not tried to set up Zopa Open Banking money grab.

    Have you tried setting up from First Direct as a bog-standard Standing Order? 

    Could be, as you say, taking a while for Confirmation of Payee details to populate the bank-iverse. Worth trying again tomorrow.
  • Been on the wait list for about 6 weeks now, heard nothing 😥
  • ThePirates
    ThePirates Posts: 323 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    edited 22 November 2024 at 3:43PM
    Finally got an in app invite today, not an email. Facial recognition took a while but eventually sorted. 7.5% saver opened and funded!
  • I feed the RS manually from the current account so not tried to set up Zopa Open Banking money grab.

    Have you tried setting up from First Direct as a bog-standard Standing Order? 

    Could be, as you say, taking a while for Confirmation of Payee details to populate the bank-iverse. Worth trying again tomorrow.
    I tested it again today, but still comes up with the error message.

    I'll probably do what you're doing, as it makes sense to take charge of the transfer each month on pay day 
  • Kriminal said:
    I feed the RS manually from the current account so not tried to set up Zopa Open Banking money grab.

    Have you tried setting up from First Direct as a bog-standard Standing Order? 

    Could be, as you say, taking a while for Confirmation of Payee details to populate the bank-iverse. Worth trying again tomorrow.
    I tested it again today, but still comes up with the error message.

    I'll probably do what you're doing, as it makes sense to take charge of the transfer each month on pay day 
    Have you actually managed to fund the regular saver at all, say with £1 from the current account? Just in case there's a problem with the RS account rather than the funding mechanism.
  • friolento
    friolento Posts: 2,416 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    Finally got an in app invite today, not an email. Facial recognition took a while but eventually sorted. 7.5% saver opened and funded!
    Brilliant, thanks for the heads up 😊. No email for me, either but it was in the app. Current account and RS opened in a couple of minutes. 
  • Kriminal said:
    I feed the RS manually from the current account so not tried to set up Zopa Open Banking money grab.

    Have you tried setting up from First Direct as a bog-standard Standing Order? 

    Could be, as you say, taking a while for Confirmation of Payee details to populate the bank-iverse. Worth trying again tomorrow.
    I tested it again today, but still comes up with the error message.

    I'll probably do what you're doing, as it makes sense to take charge of the transfer each month on pay day 
    Have you actually managed to fund the regular saver at all, say with £1 from the current account? Just in case there's a problem with the RS account rather than the funding mechanism.
    I haven't at the moment as I was going to hang fire until Friday (payday) to try and transfer the £300

    Worst case scenario, I can transfer the money to my Chase account, and move it to the primary access pot 

    From there it shows on Zopa that I can add money from that account

    Thanks for the heads-up though 👍
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