Tomato Energy (Electric Only Supplier) - Too Good To Be True ?

lohr500

Newbie_John said:

My E7 configured smart meter worked with TE same way as with Agile, recorded all usage to first register leaving the second untouched. When I left TE for Octopus it picked up few kWh while I was on E7 and then stopped when I moved to Agile.

That's interesting.

After switching from EDF's ECO20:20 tariff to TE, our SMETS2 5 port Eco7 meter continued to operate as if it was still on the ECO20:20 tariff.

As far as I am could tell, TE never pushed any reconfiguration to the meter, so it kept switching between the two registers based on the former EDF ECO20:20 peak and off-peak times. 

I guess it isn't surprising that people saw different things happening with their meters though, given TE's apparent lack of understanding and competence in communicating with meters!!!! 

amz1909

anyone aware if we can move from british gas to other provider/? have given the initial reading but no old bills or new bills generated... any help pls 

masonic

WiserMiser said:

amz1909 said:

anyone aware if we can move from british gas to other provider/? have given the initial reading but no old bills or new bills generated... any help pls

Yes, but after 28 days (only one switch prr month is allowed).

I thought that was now debunked.

s71hj

masonic said:

WiserMiser said:

amz1909 said:

anyone aware if we can move from british gas to other provider/? have given the initial reading but no old bills or new bills generated... any help pls

Yes, but after 28 days (only one switch prr month is allowed).

I thought that was now debunked.

I moved within a week of the switch to BG

WiserMiser

masonic said:

WiserMiser said:

amz1909 said:

anyone aware if we can move from british gas to other provider/? have given the initial reading but no old bills or new bills generated... any help pls

Yes, but after 28 days (only one switch per month is allowed).

I thought that was now debunked.

Whoops, you're right.  I referred to The Energy Shop who are a site accredited by Ofgem.  They say they've been accredited since 2003 and were the founding member of the voluntary Ofgem 'Confidence Code'.

They're usually very good and have a lot of useful tools and info, so they're worth bookmarking.

Unfortunately the page I checked is well out of date !  It even says 'The switch should then be finalised within 21 days'.  🙄

https://www.theenergyshop.com/guides/how-often-can-i-switch-energy-suppliers

LessImpecunious

amz1909 said:

anyone aware if we can move from british gas to other provider/? have given the initial reading but no old bills or new bills generated... any help pls 

If you have an account number from them you should be able to move in theory - no need to have had bills generated - but the only way to be sure is to try to initiate a switch. Good luck! (and mine was made within a week or so too!)

amz1909

LessImpecunious said:

amz1909 said:

anyone aware if we can move from british gas to other provider/? have given the initial reading but no old bills or new bills generated... any help pls 

If you have an account number from them you should be able to move in theory - no need to have had bills generated - but the only way to be sure is to try to initiate a switch. Good luck! (and mine was made within a week or so too!)

which deal you moved to please .. i am looking at the home energy one 

s71hj

amz1909 said:

LessImpecunious said:

amz1909 said:

anyone aware if we can move from british gas to other provider/? have given the initial reading but no old bills or new bills generated... any help pls 

If you have an account number from them you should be able to move in theory - no need to have had bills generated - but the only way to be sure is to try to initiate a switch. Good luck! (and mine was made within a week or so too!)

which deal you moved to please .. i am looking at the home energy one 

That's the one that suited me. 

LessImpecunious

amz1909 said:

which deal you moved to please .. i am looking at the home energy one 

Moved to Octopus, Standard Fixed first, then, within c. 3 days, onto Cosy (have battery and ASHP)

Newbie_John

amz1909 said:

LessImpecunious said:

amz1909 said:

anyone aware if we can move from british gas to other provider/? have given the initial reading but no old bills or new bills generated... any help pls 

If you have an account number from them you should be able to move in theory - no need to have had bills generated - but the only way to be sure is to try to initiate a switch. Good luck! (and mine was made within a week or so too!)

which deal you moved to please .. i am looking at the home energy one 

Octopus Agile