Tomato Energy (Electric Only Supplier) - Too Good To Be True ?

masonic

diyeco said:

Do you have a link for those proposals please?  Many thanks...

https://find-and-update.company-information.service.gov.uk/company/09735768/filing-history/MzQ5NTIyNzE3N2FkaXF6a2N4/document?format=pdf&download=0

diyeco

Awesome thank you 

diyeco

Sounds like the process is not going very smoothly 

masonic

Indeed. It does lead one to speculate about the reason for withdrawing access to the customer data. Who knows whether or not Senapt will itself survive the loss of its key customer, but it does not appear to be in the Directors' interests not to cooperate with the reconciliation exercise, unless...

born_again

masonic said:

Indeed. It does lead one to speculate about the reason for withdrawing access to the customer data. Who knows whether or not Senapt will itself survive the loss of its key customer, but it does not appear to be in the Directors' interests not to cooperate with the reconciliation exercise, unless...

Accounts late, Same directors.

https://find-and-update.company-information.service.gov.uk/company/10508789



What's the bet that in year or so, they start chasing for unpaid bills. 

Hope people have proof of readings @ changeover.

MWT

masonic said:

Indeed. It does lead one to speculate about the reason for withdrawing access to the customer data. Who knows whether or not Senapt will itself survive the loss of its key customer, but it does not appear to be in the Directors' interests not to cooperate with the reconciliation exercise, unless...

...add in the earlier resignation of their auditors and you have a clear picture of just how poor the management has been.

diyeco

born_again said:

masonic said:

Indeed. It does lead one to speculate about the reason for withdrawing access to the customer data. Who knows whether or not Senapt will itself survive the loss of its key customer, but it does not appear to be in the Directors' interests not to cooperate with the reconciliation exercise, unless...

Accounts late, Same directors.

https://find-and-update.company-information.service.gov.uk/company/10508789



What's the bet that in year or so, they start chasing for unpaid bills. 

Hope people have proof of readings @ changeover.

Out of interest, and there are clearly some people with good research into Tomato and it's Directors' business practices, do the Directors have any right to chase unpaid bills?  My (non-expert) view is that the only people who can chase are British Gas (but not not here once they refused that opportunity - likely for good reason) and the Administrators.

Thank you again for posts above, I did not know that administrator proposals went onto CH website, nor auditor tantrums    I also see from your posts that Senapt was considered to be struck off in March 2025.

masonic

diyeco said:

born_again said:

masonic said:

Indeed. It does lead one to speculate about the reason for withdrawing access to the customer data. Who knows whether or not Senapt will itself survive the loss of its key customer, but it does not appear to be in the Directors' interests not to cooperate with the reconciliation exercise, unless...

Accounts late, Same directors.

https://find-and-update.company-information.service.gov.uk/company/10508789



What's the bet that in year or so, they start chasing for unpaid bills. 

Hope people have proof of readings @ changeover.

Out of interest, and there are clearly some people with good research into Tomato and it's Directors' business practices, do the Directors have any right to chase unpaid bills?  My (non-expert) view is that the only people who can chase are British Gas (but not not here once they refused that opportunity - likely for good reason) and the Administrators.
Thank you again for posts above, I did not know that administrator proposals went onto CH website, nor auditor tantrums    I also see from your posts that Senapt was considered to be struck off in March 2025.

No, the directors no longer have a role beyond assisting the administrators with matters like producing the statement of affairs. In any case you do not owe the directors anything, so they have no claim against you. It is the administrators, acting for the company, who will seek to recover anything owed, or sell any problem debts if they can get some pence in the pound for them from a debt collector firm.

BG can only bill you for energy used with them since they've elected not to get involved with Tomato's billing.

Bendo

Of course by the administrators dealing with outstanding bills, backbilling rules no longer apply so those who were never billed will likely get one eventually. Wherher they will be able to work with a 3rd party DCC user to get the data or have to use deemed profiles on index reads is another matter. I expect the latter is most likely...

MWT

Bendo said:

Of course by the administrators dealing with outstanding bills, backbilling rules no longer apply so those who were never billed will likely get one eventually. Wherher they will be able to work with a 3rd party DCC user to get the data or have to use deemed profiles on index reads is another matter. I expect the latter is most likely...

Not quite that simple, although the company is no longer bound by the supply licence conditions, Ofgem has warned Administrators in general that they expect them to follow the terms regardless, or risk Ofgem seeking the ability to enforce the rules upon them...

To a large extent it is an empty threat in the short term but administrators do have to give consideration to the cost of debt recovery vs the amount they can actually recover so it makes sense to go after what can be recovered at a reasonable cost, which in the case of Tomato is going to be an interesting judgement call, especially if the directors are actively frustrating their efforts... (a very unwise move I'd say if it proves to be true...)