Tomato Energy (Electric Only Supplier) - Too Good To Be True ?

Newbie_John

The Sun says they had 12k customers in late 2024.
I wonder if April bill will arrive at the end of April to make it before OFGEM deadline 

MWT

Newbie_John said:

The Sun says they had 12k customers in late 2024.
I wonder if April bill will arrive at the end of April to make it before OFGEM deadline 

In 2023 they reported £64m turnover, that would suggest a lot more than 12,000 customers...

WibbleBaaaaaa

GingerTim said:

lohr500 said:

Looks like the press have picked up on the Ofgem order : 

https://www.thesun.co.uk/money/34455751/energy-supplier-banned-new-customers-unpaid-debt/

I expect coverage like this will cause more customers to abandon the sinking ship.

Yeap, this is it, now that it is in one of the daily tabloids it will start a chain reaction of customer leaving, the one thing i was hoping would not happen, something akin to the news telling people not to panic buy toilet rolls as everything will be ok, and we all know how that went..........oh well, i am going to miss my 40 SC,

Chrysalis

I might have hit the trigger a few days too late, hope this doesnt cause issues for outbound migrations.

Newbie_John

I think it makes no difference if Sun published it or not, anyone with Tomato is either here (directly or through a friend) or on Facebook group - and they knew all this info way before.

Anyway, I'm staying as long as possible - if they won't make it till next winter I will attempt to go for EON Next Drive - it doesn't say you have to have EV, it just says that if you are found not to have one you could be removed from it - and I'd be OK with 0-7am at 6.7p. 

MWT

WibbleBaaaaaa said:

GingerTim said:

lohr500 said:

Looks like the press have picked up on the Ofgem order : 

https://www.thesun.co.uk/money/34455751/energy-supplier-banned-new-customers-unpaid-debt/

I expect coverage like this will cause more customers to abandon the sinking ship.

Yeap, this is it, now that it is in one of the daily tabloids it will start a chain reaction of customer leaving, the one thing i was hoping would not happen, something akin to the news telling people not to panic buy toilet rolls as everything will be ok, and we all know how that went..........oh well, i am going to miss my 40 SC,

I suspect the only impact of the news report is that a few more may make it out before Ofgem shuts them down completely, the report will not be the cause of their demise but I am sure some will choose to spin it that way.regardless.

The only hope they have for survival would be if they can get back some of the cash that went out to other related entities and if the energy prices continue to fall fast enough for them to be able to trade their way out of the problems, but I'm not hopeful....

JKS$(

My (second) March TE bill arrived on April 4, with d/d to be taken April 11. So far, that d/d has not left my bank account, although d/d remains active. Anyone else not had their April d/d claimed?

My first bill d/d was claimed on the date shown on that bill.

Yesterday I had my 'how's it all going?' phone call from TE - switched Jan 27. I couldn't pass security as I was on a crowded bus, so I never got to ask why it had n't been claimed.

busybee100

JKS$( said:

My (second) March TE bill arrived on April 4, with d/d to be taken April 11. So far, that d/d has not left my bank account, although d/d remains active. Anyone else not had their April d/d claimed?

My first bill d/d was claimed on the date shown on that bill.

Yesterday I had my 'how's it all going?' phone call from TE - switched Jan 27. I couldn't pass security as I was on a crowded bus, so I never got to ask why it had n't been claimed.

Also due to be taken on the 11th, still in place and nothing taken. I have requested a switch away but now thinking it may be blocked because of the outstanding invoice and I don't want to pay directly in case it complicates future invoices.🤷🏻‍♀️

Shedman

They've not taken the DDs for either the March or April bills for my stepdaughter (she joined TE late Jan so these are the only bills so far).  Likewise we're concerned that paying those outstanding bills may confuse things, or they'll still try and draw the DDs at some point,  but that by not paying them it may get a transfer away blocked (should she decide to do so) which is probably also not helped by the fact that TE still haven't submitted the opening read for validation so Octopus can't issue the final bill.   

knight123

While still stuck waiting for my switch that will likely never come, I managed to get onto the good Octopus April v1 Tracker tariff before they changed it. 

I've phoned TE to request my £80 in compensation be sent to my bank account, and it seems like they're going to do that. 

Is there really any good reason not to cancel my switch to TE after I get my money?